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Ultima Residences City Suites - Ramos

Star Rating
3 out of 5

Information

Reviews

3.9 / 5Good
76 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Fuente Osmena Circle
    8 min walk
  • Popular Location
    University of San Carlos
    9 min walk
  • Popular Location
    Mango Square
    9 min walk
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767

    About this area

    Cebu

    Ultima Residences City Suites - Ramos is located in Cebu. Fuente Osmena Circle and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting.

    What's nearby

    • Popular Location
      Fuente Osmena Circle - 8 min walk
    • Popular Location
      University of San Carlos - 9 min walk
    • Popular Location
      Mango Square - 9 min walk
    • Popular Location
      Chong Hua Hospital - 13 min walk
    • Popular Location
      Heritage of Cebu Monument - 16 min walk

    Getting around

    • Cebu (CEB-Mactan - Cebu Intl.) - 13 min drive

    About this property

    Ultima Residences City Suites - Ramos

    This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, WiFi in public areas, a business center, and a meeting room are onsite. All 95 rooms provide kitchenettes with refrigerators, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include balconies, dining areas, and room service.

    Policies

    Check-in

    Check-in between 2 PM - 00:00

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets allowed for an extra charge

    Property payment types

    Mastercard
    American Express
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: PHP 500 per person (approximately)
    • A pet fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    No pets and no service animals are allowed at this property.

    Property is also known as

    • City Suites Ramos Tower
    • City Suites Ramos Tower Hotel
    • Suites Ramos Tower
    • Suites Ramos Tower Hotel
    • City Suites Ramos Hotel Cebu
    • City Suites Ramos Hotel
    • City Suites Ramos Cebu
    • City Suites Ramos
    • Ultima Residences City Suites - Ramos Cebu
    • Ultima Residences City Suites - Ramos Hotel
    • Ultima Residences City Suites - Ramos Hotel Cebu

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi, Wired Internet (surcharge)

    Parking and transportation

    • Free self parking
    • Self parking (surcharge)
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 500 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • Shopping

    Family friendly

    • Dry cleaning service
    • Kitchenette
    • Refrigerator
    • Separate dining area

    Conveniences

    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • Filipino

    Business services

    • 1 meeting room
    • Business center

    Spa

    • Massages

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Shower

    Entertainment

    • 32-inch LCD TV
    • Cable channels

    Food and drink

    • Dining room
    • Free bottled water
    • Kitchenette
    • Refrigerator

    Outdoor space

    • Balcony

    More

    • Slippers
    3.9
    5 - Excellent
    25
    4 - Good
    28
    3 - Okay
    15
    2 - Mediocre
    4
    1 - Poor
    4
    4.0
    Cleanliness
    3.9
    Service and Staff
    3.7
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2017

    4/5 Good

    Favourite Stay

    I stayed twice at the Ramos Tower City Suites on my recent holiday and had stayed there in previous years as well. This time around there were a few issues with the rooms I had, problems with Air Con, a door that wouldn't lock,a toilet that broke,a jammed window blind and wi fi that only worked sporadically. All were dealt with,or at least answers given by the staff and the maintenance guys in particular arrived quickly and fixed what they could fix quickly and efficiently.It seems that routine maintenance isn't all it could be these days as I've never had any problems previous visits. Despite this I enjoyed my stay,the suites are comfortable and every one has a balcony with a great view across the City. They're also very good value and the staff are efficient while keeping a low profile.

    Pros: Comfortable place to stay with great views and helpful staff, the cleaning crew always did a great job as did the maintenance guys when required.

    Cons: As already detailed we experienced a few issues, while these were quickly resolved once reported they were mostly avoidable with proper maintenance.

    Location: Great location in a safe area .

    Stayed 4 nights in Aug 2017

    3/5

    • Disliked: Cleanliness

    Ok only

    I would not return to this hotel because of two things....pillows made of rocks and a pathetic shower...no pressure so no water volume and the temp was impossible to control....either cold or 'scalding' ( slight exaggeration).For a one night stay it was adequate.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good value

    Good location in downtown Cebu. Close to nightlife And malls. Best deal ever.

    3/5

    location, room w view & kitchenette D only PLUS +

    good waiting of 20mins -front desk REFUSED to check me in showing 2 my reservation proof (expedia app and email reservation) since ID did not match on my online reservation.had to call expedia to change my info to match my ID. airconditioner not working -mutiple calls made before maintenance came to room to check. 1st call front desk to check airconditioner almost an hour w no airconditioner -staff came 30mins later after call made very RUDE stating "because we have been changing temperature" 2nd call to front desk -same man came to the room 20mins looking MAD checking the remote control to make sure we did making adjustment.he then checked the airconditioner unit located by the balcony and found out that some part (evaporator coil -unsure it it's the correct part) is ICING UP. 3rd call to fronk desk -same man came still looking MAD, now he's is with somebody and he is showing to him the airconditioner unit and how its ICING UP. FYI:every time it leaves us between 1hr - 2hr with us no airconditioner running from the time it's ICING UP till it gets fixed. one morning i went out very early to pick up some of my things stored at a friends house.came to the hotel in a cab at 7ish AM. i saw the guard and 2-3 bellman sitting down and talking nextdoor (looks like an empty commercial space).i was unloading 5 big bags and a few plastic containers, no one came to help. not even the front desk greeting me good morning.so i did all the work and took their luggage cart to my room.

    Pros: room w view, kitchenette and housekeeping staff who s the only polite person i've meet during the duration of my stay

    Cons: front desk no manners, no greetings, rude on the phone.maintenance talks to you like crap and walks in your room like he owns it.

    Location: restaurtants

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