“The staff at night checkin were very good and helpful, they assisted with room changes. However, on the day of check out when we went to the parking lot out front to load our vehicle. We noticed someone during the night had hit our car. When we spoke to staff at desk they were extremely unhelpful, stated there were no cameras out front. Additionally, we had a fire alarm early that morning and when we went to evacuate there was an odor of smoke in the hallway. We were told not to worry……
“The staff at night checkin were very good and helpful, they assisted with room changes. However, on the day of check out when we went to the parking lot out front to load our vehicle. We noticed someone during the night had hit our car. When we spoke to staff at desk they were extremely unhelpful, stated there were no cameras out front. Additionally, we had a fire alarm early that morning and when we went to evacuate there was an odor of smoke in the hallway. We were told not to worry……
Julie