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Overview of Royal Retreat Townhouse 2

Space details

3 bedrooms, 3 bathrooms, sleeps 6
Bathroom 1
Bathroom 2
Bathroom 3
    Bathtub/shower combo

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Rating 5 - Excellent. 4 out of 7 reviews
5 - Excellent 57%
Rating 4 - Good. 1 out of 7 reviews
4 - Good 14%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 7 reviews
2 - Poor 14%
Rating 1 - Terrible. 1 out of 7 reviews
1 - Terrible 14%




Staff & service




Property conditions & facilities

4/5 Good

Thanksgiving in West Virginia
Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.

2/5 Poor

No follow up
When we arrived to the rental it was obvious the unit had not been cleaned. They were unable to get someone out to clean it that night so we had to clean it ourselves with the promise we would be refunded the cleaning fee. After 1 month of contacting the property management and the owner we have been ignored and received no refund. Very disappointed in how we have been treated.

1/5 Terrible

Rental not ready
Got to rental and did not have code to get in. Finally got in and rental was nasty and not cleaned. Assistant manager moved me to another place that was alright. But manager will not respond. Assistant manager Carol saved my weekend. But this should have not happened and manager stinks for not responding. Very disappointed!!!!

5/5 Excellent

Overnight Stay
Road trip to see family and this place was about half way on the map. Had not been to St. Albans but area and townhouse were a great stopping point. The townhouse was clean, quiet and nicely furnished with all the amenities you could need.

5/5 Excellent

We had fun. :)
As we expected.

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