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Crowne Plaza Chicago-Northbrook, an IHG Hotel

Photo gallery for Crowne Plaza Chicago-Northbrook, an IHG Hotel

Exterior
Seasonal outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Overview of Crowne Plaza Chicago-Northbrook, an IHG Hotel

Crowne Plaza Chicago-Northbrook, an IHG Hotel

4.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
2875 North Milwaukee Ave, Northbrook, IL, 60062

Explore the area

  • Popular LocationCamp Pine Woods5 min drive
  • Popular LocationSportsman's Country Club6 min drive
  • Popular LocationThe Glen Club6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)16 min drive

Room options

About this area

Northbrook

Located in Northbrook, Crowne Plaza Chicago-Northbrook, an IHG Hotel is in the suburbs and near the airport. Glenview Prairie Golf Club and The Glen Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Glen Town Center and Randhurst Village. Looking to enjoy an event or a game while in town? See what's happening at Arlington International Racecourse or Ryan Field. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Camp Pine Woods - 5 min drive
  • Sportsman's Country Club - 6 min drive
  • The Glen Club - 6 min drive
  • Randhurst Village - 6 min drive
  • McDonald's Museum - 7 min drive

Getting around

  • Prospect Heights Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 16 min drive

Restaurants

  • Mesa Urbana Mexican Fusion - 19 min walk
  • Tuscany - 4 min drive
  • Bob Chinn's Crab House - 4 min drive
  • D'Agostinos - 4 min drive
  • Superdawg Drive In - 4 min drive

About this property

Crowne Plaza Chicago-Northbrook, an IHG Hotel

4-star hotel in a regional park
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Crowne Plaza Chicago-Northbrook, an IHG Hotel. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and smoke-free premises
  • Wedding services, free newspapers, and outdoor furniture
  • Guest reviews give top marks for the family-friendly amenities, dining options, and breakfast
Room features
All 318 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and showers
  • 37-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.95-12.95 for adults and USD 10.95-12.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Chatters Restaurant

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15984 square feet of space)
  • Meeting rooms - 16

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10.95 and USD 12.95 for adults, USD 10.95 and USD 12.95 for children (approximately)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Chicago-Northbrook
Crowne Plaza Hotel Chicago-Northbrook
Crowne Plaza Northbrook
Crowne Plaza Chicago-Northbrook Hotel

Frequently asked questions

Does Crowne Plaza Chicago-Northbrook, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago-Northbrook, an IHG Hotel on Feb 2, 2023 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Chicago-Northbrook, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Check-in is from 3 PM - 11 PM.

What time is check-out at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Chicago-Northbrook, an IHG Hotel located?

Situated near the airport, this hotel is within 2 mi (3 km) of River Trail Nature Center, Camp Pine Woods, and Grove National Historic Landmark. NorthShore Glenbrook Hospital and Glenbrook Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free at Crowne Plaza Chicago-Northbrook, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Chicago-Northbrook, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago-Northbrook, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 360 out of 869 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 305 out of 869 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 115 out of 869 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 49 out of 869 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 40 out of 869 reviews" "
" "2 - Terrible 5%

8.6/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

8.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Liked: Cleanliness, staff & service
We've stayed here before. Staff very nice. House cleaning we didn't use to much, but when we needed towels, they were great. We were NOT AWARE that the hotel has a shuttle service to pick up & drop off to & from O'Hare. I think the hotel should emphasize this with third party travel apps. I didn't like toilet it was way too low. Seemed to be made for child, not adults. Shower water pressure okay, but water kept backing up from the drain. Once maintenance came, they cleaned out a massive amount of "hair balls" then the water would drain properly. Cable TV, like out stay before required maintenance to adjust cable in back of the tv. In my opinion, the TV is so close to the wall, the cable is getting bent. Also, TV's are old. Maybe get LCD TV's with HDMI connectors. Sometimes it's nice to use your laptop to stream your own movies, but they had the old S-Video connections. The price for the hotel was reasonable. It's an average hotel. I do highly suggest two things. One a light by the door when you walk in so you can see the closet. Two, clean all the shower drains. Disgusting to think you are standing in shower with water backing up. I think over the years, enough people have showered there and hair can become an issue. Oh one last thing, get better toilet paper. Just my opinion.

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
-They need to have a complimentary breakfast -Lights were not working in the rooms -Some of the lights were not working in the elevator
Stayed 3 nights in Dec 2022

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Rafael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Nobody come to clean the room
Stayed 2 nights in Oct 2022

10/10 Excellent

Rod

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay besides the fact that only the volume, channel and power button works on the remote. I wanted to use my xbox for movies and was unable to do so. That ruined my night in. Otherwise everything was amazing.
Stayed 1 night in Oct 2022

8/10 Good

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the bed comfortable and clean. It was very quiet.
Stayed 2 nights in Oct 2022

6/10 Okay

Arun, Columbus

Traveled with family and small children
Liked: Cleanliness, staff & service
Not bad but we don’t get what we booked in the website
Stayed 2 nights in Sep 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I was in town to support my mom while she was at the Abington. The hotel was a short drive away, and it was quiet and clean and comfortable. It was perfect for my. needs!
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place and clean. And the people are so nice