See all properties
Save

Choose dates to view prices

Crowne Plaza Chicago West Loop, an IHG Hotel

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Crowne Plaza Chicago West Loop, an IHG Hotel

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
25 South Halsted Street, Chicago, IL, 60661

Explore the area

  • Popular LocationWillis Tower14 min walk
  • Popular LocationChicago Riverwalk17 min walk
  • Popular LocationMerchandise Mart2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)30 min drive

Room options

About this area

Chicago

Located near the beach, Crowne Plaza Chicago West Loop, an IHG Hotel is in Downtown Chicago, a neighborhood in Chicago with good shopping. The area's natural beauty can be seen at Millennium Park and Grant Park, while Art Institute of Chicago and Field Museum of Natural History are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Spend some time exploring the area's activities, including outlet shopping and winery tours.
Visit our Chicago travel guideOpens in a new window
Map

What's nearby

  • Willis Tower - 14 min walk
  • Chicago Riverwalk - 17 min walk
  • Merchandise Mart - 2 min drive
  • State Street - 5 min drive
  • Chicago Theatre - 7 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 30 min drive

Restaurants

  • Parlor Pizza Bar - 5 min walk
  • Haymarket Pub & Brewery - 5 min walk
  • TBK Greektown (Taco Burrito King) - 5 min walk
  • Greek Islands - 3 min walk
  • Dugans - 2 min walk

About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5-star hotel near Millennium Park
Willis Tower is located near Crowne Plaza Chicago West Loop, an IHG Hotel, which provides a casino, dry cleaning/laundry services, and a bar. For those looking to try their luck, this hotel boasts 78 casino gaming tables, a casino VIP room, and 1490 slot machines. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, concierge services, and an elevator
  • Free newspapers, a ballroom, and ATM/banking services
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 398 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, French, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM–10:00 AM for a fee: USD 10–40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 1,490 slot machines
  • 78 gaming tables
  • Casino (140,000 square feet of space)
  • Gym
  • Sportsbook

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Similar properties

See similar properties

Chicago
Chicago
Downtown Chicago
Downtown Chicago
Pet friendly
Pet friendly
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10–40 per person
  • Covered self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of USD 50 per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Chicago West Loop, an IHG Hotel?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop, an IHG Hotel on Mar 31, 2023 start from $139.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Chicago West Loop, an IHG Hotel?

Self parking is available for USD 54 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop, an IHG Hotel?

Check-in is from 3 PM - 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Chicago West Loop, an IHG Hotel located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. Millennium Park and Chicago Riverwalk are also within 2 mi (3 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

Can I cancel my reservation for free at Crowne Plaza Chicago West Loop, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Chicago West Loop, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Chicago West Loop, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 999 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 287 out of 999 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 129 out of 999 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 71 out of 999 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 57 out of 999 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and the personnel were very friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean, and decent rates.
Stayed 1 night in Mar 2023

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel would come again
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy in and easy out-parking easier than I anticipated
Stayed 1 night in Mar 2023

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to park in a different parking garage not on the property. You would think for the money spent on a room you could at least have a spot in the parking garage right next to the hotel.
Stayed 1 night in Mar 2023

8/10 Good

jonathan, Sioux city

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Stay on the 17th floor for a cool view!
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the hotel was great and the hotel manager friendly and helpful. However, we arrived at 5 pm and the garage was full already. We had to park 3 blocks away.
Stayed 1 night in Mar 2023

10/10 Excellent

Tigress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Mar 2023

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean an polite employees. I love the hotel an can’t wait to stay again.
Stayed 2 nights in Mar 2023

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage that was right there was full so had to go a block away and park. Have 3 small children to walk with was not fun
Stayed 1 night in Mar 2023