Hilton Garden Inn Chicago Downtown South Loop

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Primary image
Pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hilton Garden Inn Chicago Downtown South Loop

Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
55 E 11th Street, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park2 min walk
  • Popular LocationSoldier Field17 min walk
  • Popular LocationMillennium Park19 min walk
  • AirportChicago, IL (MDW-Midway Intl.)25 min drive

Choose dates to view prices

About this area

Chicago

Hilton Garden Inn Chicago Downtown South Loop is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Buckingham Fountain and Chicago Cultural Center are notable landmarks, and some of the area's popular attractions include Navy Pier and Field Museum of Natural History. Check out an event or a game at Soldier Field, and consider making time for Chicago Children's Museum, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.

What's nearby

  • Grant Park - 2 min walk
  • Field Museum of Natural History - 11 min walk
  • Buckingham Fountain - 14 min walk
  • Soldier Field - 17 min walk
  • Millennium Park - 19 min walk

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 25 min drive

Restaurants

  • Yolk - 2 min walk
  • Bongo Room - 3 min walk
  • Burger Bar Chicago - South Loop - 3 min walk
  • Wabash Tap - 4 min walk
  • Peet's Coffee - 4 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star Chicago hotel in Downtown Chicago, walk to Grant Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. All 146 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and Smart TVs with Netflix. Other amenities available to guests include microwaves, room service, and premium bedding.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1080 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch Smart TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 673 out of 1152 reviews
5 - Excellent 58%
Rating 4 - Good. 241 out of 1152 reviews
4 - Good 21%
Rating 3 - Okay. 113 out of 1152 reviews
3 - Okay 10%
Rating 2 - Poor. 54 out of 1152 reviews
2 - Poor 5%
Rating 1 - Terrible. 71 out of 1152 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not use valet service. Found a parking garage 3-4 blocks away for $35. It was our last night of vacation so we had already pulled only what was needed for next day. Left majority of luggage in the trunk. Hotel was clean. Did not go inspect the pool. Staff was nice. No issues.
Stayed 1 night in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in May 2022

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Property was very nice but there was so many flies in there
Stayed 2 nights in May 2022

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Couldn’t sleep on my last night due to a dog barking from afternoon till the time I left at 3 am. Called front desk about it but nothing was done the dog was still barking throughout the night.
Stayed 2 nights in May 2022