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Overview of JW Marriott Chicago

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Featured Image
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.
Happy face icon
JW Marriott is At great location. Clean and comfortable.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationWillis Tower3 min walk
    Popular LocationArt Institute of Chicago9 min walk
    Popular LocationMillennium Park12 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)24 min drive
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  • Room, 2 Queen Beds, Non Smoking (Interior View)

    4.2/5 guest room rating

    Room amenities

    • 445 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking (Interior View)
  • Executive Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 445 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Financial District View)

    5/5 guest room rating

    Room amenities

    • 445 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking (Financial District View)
  • Executive Room, 2 Double Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 445 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Financial District View)

    4.3/5 guest room rating

    Room amenities

    • 445 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View (Financial District View)
  • Room, 1 King Bed, Non Smoking (Interior View)

    4.5/5 guest room rating

    Room amenities

    • 445 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Interior View)
  • Luxury Suite, 1 Bedroom, Non Smoking, Corner (Financial District View)

    4.4/5 guest room rating

    Room amenities

    • 930 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsLuxury Suite, 1 Bedroom, Non Smoking, Corner (Financial District View)
  • Room, 1 King Bed, Non Smoking (Interior View - Low Floor)

    4.7/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Interior View - Low Floor)

About this area

Chicago

Located in Chicago's The Loop neighborhood, JW Marriott Chicago is in the city center and near the beach. State Street and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field, or consider Concord Music Hall for a night out. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.
Visit our Chicago travel guide
Popular Location

What's nearby

  • Willis Tower - 3 min walk
  • Art Institute of Chicago - 9 min walk
  • Millennium Park - 12 min walk
  • Chicago Riverwalk - 13 min walk
  • Cloud Gate - 17 min walk

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 9 min walk
  • AirportO'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • The Florentine — 1 min walk
  • Lobby Bar — 1 min walk
  • The Marq — 3 min walk
  • Marquette Building — 3 min walk
  • Giordano's Pizzeria — 3 min walk

About this property

JW Marriott Chicago

Romantic Chicago hotel in The Loop, walk to Willis Tower
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 610 rooms offer comforts like pillowtop beds and premium bedding, plus iPod docks and Smart TVs with cable channels. Guests will also find 24-hour room service, WiFi, and Netflix.
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA AT JW CHICAGO has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 74 per night
  • Parking offsite: USD 12 per night (0.1 mi away)

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 16-24 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Bosnian
  • Chinese
  • English
  • Polish
  • Spanish

Business services

  • 37 meeting rooms
  • Business center
  • Conference space (41973 square feet)

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 74 per night
  • Offsite parking fee: USD 12 per night (0.1 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Chicago and receive a full refund?
Yes, JW Marriott Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Chicago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Chicago?
As of Nov 24, 2020, prices found for a 1-night stay for 2 adults at JW Marriott Chicago on Dec 24, 2020 start from $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Chicago have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.
Is JW Marriott Chicago pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at JW Marriott Chicago?
Check-in is from 4:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at JW Marriott Chicago?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is JW Marriott Chicago located?
Located in The Loop, this spa hotel is steps from Chicago Board of Trade Building and Skydeck Ledge. Willis Tower and State Street are also within 5 minutes. Quincy Metro Station is only a 2-minute walk and LaSalle-Van Buren Station is 5 minutes.
4.5
Wonderful
5 - Excellent
636
4 - Good
229
3 - Okay
41
2 - Poor
23
1 - Terrible
15

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
JW Marriott is At great location. Clean and comfortable.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful but amenities where limited and there were very few restaurants options in the area within walking distance because they’re either closed Sundays/weekends (financial district) or because of pandemic.
Stayed 2 nights in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We were met by a welcoming front desk staff who granted us an early check in. Nice room, clean and modern. We had a couples massage in the SPA - a good experience. Executive lounge was open only for breakfast on Sunday- good experience, but JW Marriott should consider leaving the lounge open for it's weekend guests.
Stayed 1 night in Mar 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The hotel is pristine but no services available. No room service after 9pm . Ice machines closed, no coffee in room, no valet parking. Harassed as we walked our car to parking lot. Ghost town around and in hotel. Not comfortable walking around hotel by oneself
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Manager went out of her way to accommodate a special request. Very impressive.
Stayed 1 night in Aug 2020

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