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Overview of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Photo gallery

Guest reviews

4.6 / 5Wonderful
2,038 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationHouse of Blues Chicago9 min walk
Popular LocationChicago Riverwalk10 min walk
RestaurantEbar1 min walk
RestaurantEddie V's Prime Seafood1 min walk
AirportChicago, IL (MDW-Midway Intl.)29 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Queen Beds

    Room amenities

    • 375 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 390 sq ft
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Junior Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed with Sofa bed

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed with Sofa bed

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite, 1 King Bed, Balcony

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed with Sofa bed, Terrace, City View

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Chicago

Located in Chicago's River North neighborhood, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is in the city center and near the beach. Chicago Theatre and Field Museum of Natural History are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and State Street. Navy Pier and Lincoln Park Zoo are not to be missed. Spend some time exploring the area's activities, including golfing, segway rentals/tours, and boat tours.

Visit our Chicago travel guide
Popular Location

What's nearby

  • House of Blues Chicago - 9 min walk
  • Water Tower Place - 10 min walk
  • Chicago Riverwalk - 10 min walk
  • Chicago Theatre - 11 min walk
  • John Hancock Center - 12 min walk

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago, IL (MDW-Midway Intl.) - 29 min drive

Restaurants

  • Circa Restaurant and Loun — 1 min walk
  • Upstairs at The Gwen — 1 min walk
  • Ebar - 1 min walk
  • Eddie V's Prime Seafood - 1 min walk
  • Joe's Seafood - 1 min walk
Questions about this property?Find answers

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury Chicago hotel in River North, walk to Water Tower Place
2 restaurants, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. All 311 rooms feature thoughtful touches like pillow menus and bathrobes, plus iPod docks and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi, and refrigerators.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveler Top 100 List.

Property amenities

Internet

Available in all rooms: WiFi (USD 19.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 75.00 per day
Electric car charging station
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee daily 6:00 AM–11:00 AM: USD 16 per person
2 restaurants
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center

Family friendly

Refrigerator

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

Bosnian
Chinese
English
Indonesian
Spanish

Business services

24-hour business center
14 meeting rooms
Conference space (3388 square feet)

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Frette Italian sheets
Heating (climate-controlled)
Hypo-allergenic bedding
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Separate bathtub and shower
Towels

Entertainment

65-inch LCD TV
Cable channels
iPod dock
Pay movies
Premium channels

Food and drink

Free bottled water
Minibar
Refrigerator

More

Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Renovations and closures

This property is closed from 31 March 2020 to 31 May 2020 (dates subject to change).
This property is closed from 31 March 2020 to 31 May 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 75.00 per stay)
2 per room (up to 25 lbs)

Children and extra beds

Children are welcome

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75.00 per day
  • Pet fee: USD 125 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Parking height restrictions apply

Property is also known as

Conrad Chicago Hotel Chicago
Conrad Hotel Chicago
Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
1,435
4 - Good
427
3 - Okay
120
2 - Mediocre
38
1 - Poor
18
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great... I celebrate my first anniversary and my husband was so happr

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and the staff members were all very friendly! Unfortunately the rooftop was not open, which would have been a great experience but I will definitely be staying here again

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property beautiful hotel amazing hospitality I will definitely be back for a personal trip

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The greetings from the staff was excellent. The bar of the hotel was really nice especially their terrace. Location was perfect. Didn't like that you had to take two separate elevators to get to your room

    Stayed 2 nights in Feb 2020