The Peninsula Chicago

Photo gallery for The Peninsula Chicago

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, minibar

Overview of The Peninsula Chicago

The Peninsula Chicago

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
108 East Superior Street, Chicago, IL, 60611

Explore the area

  • Popular LocationChicago Riverwalk10 min walk
  • Popular LocationGrant Park17 min walk
  • Popular LocationMillennium Park20 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)22 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, The Peninsula Chicago is in Near North Side, a neighborhood in Chicago with great shopping. Museum of Contemporary Art and Harris Theater are cultural highlights, and some of the area's landmarks include Chicago Water Tower and Wrigley Building. Traveling with kids? Consider Chicago Children's Museum and Skydeck Ledge. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Chicago Water Tower - 2 min walk
  • Northwestern Memorial Hospital - 4 min walk
  • Chicago Riverwalk - 10 min walk
  • Grant Park - 17 min walk
  • Millennium Park - 20 min walk

Getting around

  • Chicago Station (Red Line) - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago O'Hare International Airport (ORD) - 22 min drive

Restaurants

  • Shanghai Terrace — 1 min walk
  • The Lobby — 1 min walk
  • Sunny Side Up & Coffee Shoppe — 2 min walk
  • NoMI Kitchen — 2 min walk
  • Pippin's Tavern — 2 min walk

About this property

The Peninsula Chicago

Family-friendly Chicago hotel in Near North Side with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 339 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Peninsula Chicago offers 339 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Peninsula Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The Peninsula Chicago is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 72.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 20-80 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LED TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Dogs and cats welcome
2 per room (up to 30 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 80 per person (approximately)
  • Valet parking fee: USD 72.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Peninsula
Peninsula Chicago Hotel
Peninsula Chicago
Peninsula Hotel
Peninsula Hotel Chicago
The Peninsula Chicago Hotel Chicago
The Peninsula Chicago Hotel
The Peninsula Chicago Chicago
The Peninsula Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 902 out of 985 reviews
5 - Excellent 92%
Rating 4 - Good. 53 out of 985 reviews
4 - Good 5%
Rating 3 - Okay. 15 out of 985 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 985 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 985 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are please with our experience at the Peninsula Chicago! Staffs are all professional and they have superb customer service. They accommodated our request when I asked if they can extend our check out time since we had an early afternoon spa appointment. So instead of the standard 12 or 11 am check out, they extended it to 3 pm checkout instead. Will definitely stay here again next time!
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful facility, perfect location.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff named Laura, She is upbeat,knowledgeable. The rooms are very nice and clean. The food in the Lobby restaurant is great!, I will definitely stay in this hotel again.
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great staff and service.
Stayed 1 night in Aug 2021

2/5 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom was not functional for a portion of my stay, the most important portion when I was trying to get ready to go out for the event I was there for. For the amount paid for this hotel, it’s unacceptable.
Stayed 1 night in Aug 2021