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Viceroy Chicago

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Seasonal outdoor pool
Seasonal outdoor pool
View from Room
View from Room

Overview of Viceroy Chicago

VIP Access

Viceroy Chicago

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationJohn Hancock Center8 min walk
  • Popular LocationWater Tower Place9 min walk
  • Popular LocationChicago Riverwalk6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

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About this area

Chicago

Located near the beach, Viceroy Chicago is in Chicago's Near North Side neighborhood, an area with great shopping. State Street and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Park Zoo and Navy Pier. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed.
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Popular Location

What's nearby

  • John Hancock Center - 8 min walk
  • Water Tower Place - 9 min walk
  • Chicago Water Tower - 10 min walk
  • Northwestern Memorial Hospital - 15 min walk
  • Chicago Riverwalk - 6 min drive

Getting around

  • Millennium Station - 2 min drive
  • Clark-Division Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 32 min drive

Restaurants

  • Somerset — 1 min walk
  • Blue Door Kitchen & Garden — 3 min walk
  • Butch McGuire’s — 3 min walk
  • Chicago Q — 4 min walk
  • Fig & Olive — 4 min walk

About this property

Viceroy Chicago

Luxury Chicago hotel in Near North Side, walk to John Hancock Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and valet parking. All 180 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi, free wired Internet, and Smart TVs with cable channels. Guests will also find iPod docks, minibars, and room service.
Viceroy Chicago offers 180 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 8.00-20.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 12

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
2 per room (up to 25 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 20.00 per person (approximately)
  • Valet parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Property Registration Number Hotel License

We should mention

The seasonal pool will be open from May to October
Pool access available from 8 AM to 6 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 955 out of 1156 reviews
5 - Excellent 83%
Rating 4 - Good. 143 out of 1156 reviews
4 - Good 12%
Rating 3 - Okay. 39 out of 1156 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 1156 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 1156 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well-appointed and decorated. Fantastic bathroom and shower. The room was superb, free Nespresso, just an overall lovely location and stay. Recommend. I would advise not to use valet parking as it's $75 overnight which is pretty steep when you can easily park in any nearby garage for $20.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience!
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel, near excellent dining and shopping. Roof top bar left much to be desired. Staff argued the entire time and 2 bartenders disappeared. Never got out 2nd round. Too many people arguing about whether they should be allowed to come in or not. If you're looking for a swanky pre-dinner drink definitely go somewhere else. If you're hanging by the pool, it would be ok if you ever get your drink.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Like:Location is great and pool and lounge were very nice. The restaurant was good but no breakfast services!!! Bathroom was nice too. Dislike: Room 1403, Windows do not open and noise from the street . Interior wall noises could not be addressed. Mattress was soft and and mushy/irregular, Not adequate for this level of hotel. Other room we had (1203) did not have adequate air conditioning, nothing they could do about it. No restroom on pool level when lounge was closed. Room service was very limited for breakfasts.
Stayed 5 nights in Jun 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our $500 room was not clean and absolutely nothing special. The breakfast "grab and go" items were a joke. The pool was a nice feature, but they were still cleaning from the night before, which is not exactly the morning serenity I was hoping for, especially when there is a 2 hour limit for guests. Overall, not a terrible hotel, but for the price I will be staying somewhere else next time.
Stayed 1 night in Jun 2021