“I accidentally made a reservation on a qnd floor with stairs.we asked the first desk if we could have a ground level. She said she could not more us since the reservation was made with a third party but if we booked straight through to hotel she could. We are both in our 70's and it was very difficult to carry our things up the narrow stairs. No elevator. I really don't understand why they could not change the room.”
“I accidentally made a reservation on a qnd floor with stairs.we asked the first desk if we could have a ground level. She said she could not more us since the reservation was made with a third party but if we booked straight through to hotel she could. We are both in our 70's and it was very difficult to carry our things up the narrow stairs. No elevator. I really don't understand why they could not change the room.”
Sandra