A very disappointing stay!
Posted Oct 18, 2016 on Hotels
We were there to visit family, and chose this hotel for its location on the edge of the city, and the fact that it had parking. Unfortunately the parking was very poor and hard to access, and on the Saturday the hotel hosted a private party which meant there was nowhere to park at all, and cars were parked anywhere, blocking everyone in. The party was taking place in the restaurant so as residents we were unable to have our meal there, and had to go and find an alternative place to eat. When we returned from our meal, the party was still in full swing and you could not hear your self think because of the volume of the music. I tried to complain at reception as the music was so loud, we could hear it in our room on the 4th floor, however my concerns fell on deaf ears! We also chose this hotel for the pool and spa area which looked great on the website, however in reality the pool was freezing, the spa was ridiculously small, and there were cracks and missing tiles everywhere. The sauna was nice, but that was the only positive bit about the spa area. We would not stay here in future, and would not recommend it to others.