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Overview of Cristallo, a Luxury Collection Resort & Spa

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Featured Image
Indoor pool
Outdoor Spa Tub
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

4.7/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationParish Church of Cortina14 min walk
    Popular LocationOlympic Ice Stadium3 min drive
    Popular LocationCortina-Col Druscie Cable Car4 min drive
    AirportCortina d'Ampezzo (CDF-Fiames)11 min drive

Choose dates to view prices

  • Superior Room, 1 Double Bed, Non Smoking

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room, 1 Double Bed, Non Smoking
  • Classic Room, 1 Twin Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsClassic Room, 1 Twin Bed, Non Smoking
  • Classic Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed, Non Smoking
  • Superior Room, 2 Twin Beds

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds
  • Room, 1 Double Bed, Non Smoking (Classic)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking (Classic)
  • Suite, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Non Smoking
  • Superior Room, 2 Twin Beds (Panoramic)

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds (Panoramic)
  • Junior Suite, 1 Double Bed, Balcony (Panoramic)

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsJunior Suite, 1 Double Bed, Balcony (Panoramic)
  • Suite, 1 Double Bed, Non Smoking, Balcony

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Non Smoking, Balcony

About this area

Cortina d'Ampezzo

Located in Cortina d'Ampezzo, Cristallo, a Luxury Collection Resort & Spa is next to a golf course and in the mountains. While the natural beauty of Tre Cime Nature Park and Lake Misurina can be enjoyed by anyone, those looking for an activity can check out Cortina d'Ampezzo Ski Resort. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Cortina d'Ampezzo travel guide
Popular Location

What's nearby

  • Parish Church of Cortina - 14 min walk
  • Olympic Ice Stadium - 3 min drive
  • Cortina-Col Druscie Cable Car - 4 min drive
  • Cortina d'Ampezzo Ski Resort - 15 min drive
  • Dolomites Falconry - 17 min drive

Getting around

  • Dobbiaco/Toblach Station - 31 min drive
  • AirportMarco Polo Airport (VCE) - 103 min drive

Restaurants

  • Il Gazebo — 1 min walk
  • Veranda — 1 min walk
  • Ristorante Pizzeria Vienna — 8 min walk
  • El Bronsin Pizzeria Ristorante — 9 min walk
  • Ristorante Pizzeria Il Ponte — 11 min walk

About this property

Cristallo, a Luxury Collection Resort & Spa

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Cristallo, a Luxury Collection Resort & Spa for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. All 74 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted tubs, and other standard amenities include minibars, premium bedding, and flat-screen TVs.
Cristallo, a Luxury Collection Resort & Spa offers 74 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristallo Ultimate SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 40 per night
  • Valet parking: EUR 40 per night
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Romanian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (1615 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 130 per pet, per stay
1 per room (up to 55 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 560 per vehicle (roundtrip)
  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 130 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cristallo Hotel
Cristallo Hotel Spa
Cristallo Hotel Spa Cortina d'Ampezzo
Cristallo Luxury Collection Resort Cortina d'Ampezzo
Cristallo Spa Cortina d'Ampezzo
Hotel Cristallo Spa
Cristallo Hotel Spa & Golf Italy
Cristallo Hotel Spa And Golf
Cristallo Luxury Collection Resort
Cristallo Luxury Collection Cortina d'Ampezzo
Cristallo Luxury Collection
Cristallo Hotel Spa Golf
Cristallo, A Collection & Spa
Cristallo, a Luxury Collection Resort & Spa Hotel
Cristallo, a Luxury Collection Resort & Spa Cortina d'Ampezzo

Frequently asked questions

Can I cancel my reservation for free at Cristallo, a Luxury Collection Resort & Spa and receive a full refund?
Yes, Cristallo, a Luxury Collection Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Cristallo, a Luxury Collection Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Cristallo, a Luxury Collection Resort & Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Cristallo, a Luxury Collection Resort & Spa pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 130 per pet, per stay.
How much is parking at Cristallo, a Luxury Collection Resort & Spa?
Self parking is available for EUR 40 per night. Valet parking is available for EUR 40 per night.
What time is check-in at Cristallo, a Luxury Collection Resort & Spa?
Check-in is from 4:00 PM - anytime.
What time is check-out at Cristallo, a Luxury Collection Resort & Spa?
Check-out is at noon.
Does Cristallo, a Luxury Collection Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 560 per vehicle, roundtrip, applies.
Where is Cristallo, a Luxury Collection Resort & Spa located?
Located near the slopes, this Cortina d'Ampezzo hotel is in the mountains, within a 15-minute walk of Dolomites and Faloria Cable Car, and close to winter sports such as cross-country skiing and skiing lessons. Mario Rimoldi Modern Art Museum and Parish Church of Cortina are also within 15 minutes.
4.7
Exceptional
5 - Excellent
67
4 - Good
12
3 - Okay
3
2 - Poor
1
1 - Terrible
1

5.0/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable hotel. Memorable holiday.
A very nice hotel indeed. Very nice views of the town and ski areas, mountains on the opposite side of the valley . We were lucky to get a room facing that direction. Good service in general. convenient shuttle service into town. Spa facilities very good , a good sized gym with modern gym facilities / equipment. I had one of the best massages i ve ever had. Just some minor points to improve: The preset room temperature slightly too warm for me; and there was leak from the bathtub. Highly Recommend.
Stayed 5 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Wonderful historic grand hotel in one of the most beautiful spots on earth.
Stayed 3 nights in Aug 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Superb service . Great food, staff and location. Just superb. It was an amazing stay.
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is our second time staying at the Cristallo. It’s a really charming hotel, perched at the top of a hill in Cortina. The staff was super friendly (the concierge gave us some amazing recommendations for hikes and restaurants), the free breakfast in the morning was great, and the room was spacious. The only con is perhaps the shower/tub is a little small in the bathroom, but otherwise, everything was great about the hotel. We would stay there again.
Stayed 2 nights in Jul 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
What a great hotel! Views beautiful, rooms spacious and lovely, staff friendly and accommodating, not stuffy, fantastic pool, great gym, excellent breakfast (fresh squeezed orange juice!), a relaxing bar for lounging and enjoying the scenery, and a (somewhat pricy) dinner restaurant that strives for but just misses world class excellence. Watch out for the parking charges which are not prominently disclosed on the booking site we used.
Stayed 4 nights in Jun 2019

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