Room type


Max Occupancy: 2 guests

Superior Double Room

Max Occupancy: 2 guests

Superior Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Habitacion Ejecutiva

Max Occupancy: 2 guests


Max Occupancy: 2 guests

Superior Single Room

Max Occupancy: 1 guest

Superior Single Room

Max Occupancy: 1 guest

Get an overview of this hotelFamily-friendly hotel with free breakfast and restaurant


Located in the center of Cuenca, this family-friendly hotel is within a 10-minute walk of Parque Calderon and Cuenca Cathedral. Cuenca Botanical Garden and Museum of Modern Art are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, a fitness center, and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in the lobby, and laundry facilities.

Room Amenities

All 25 individually decorated rooms feature free WiFi and room service. Cable TV, rainfall showerheads, and free local calls are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This family-friendly hotel also offers a fitness center, tour/ticket assistance, and an arcade/game room. A total renovation of this property was completed in April 2013.

Hotel Cuenca has designated areas for smoking.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Billiards or pool table 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Designated smoking areas 
  • Fitness facilities 
  • Free breakfast 
  • Free WiFi 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 2 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Television in lobby 
  • Total number of rooms - 25 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1948 

Family Friendly Amenities

  • Arcade/game room  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Bathtub or shower 
  • Cable TV service 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Individually decorated 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (limited hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

CARBON - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Ecotours on site 

Spa Services

  • Massages 

Hotel Policies


Check-in time starts at 12:30 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 12 per accommodation
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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