Sterling Hotel and Suites

Photo gallery for Sterling Hotel and Suites

Featured Image
Pillowtop beds, desk, iron/ironing board, free WiFi
Flat-screen TV
Pillowtop beds, desk, iron/ironing board, free WiFi
Pillowtop beds, desk, iron/ironing board, free WiFi

Overview of Sterling Hotel and Suites

Sterling Hotel and Suites

3.0 star property

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
11428 Forest Ave, Clive, IA, 50325

Explore the area

  • Popular LocationClive Aquatic Center12 min walk
  • Popular LocationMercy Medical Center West Lakes3 min drive
  • Popular LocationLiving History Farms3 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)17 min drive

Choose dates to view prices

About this area

Clive

Located in Clive, Sterling Hotel and Suites is in a shopping district. Living History Farms and Val Air Ballroom are cultural highlights, and some of the area's attractions include Iowa State Fairgrounds and Clive Aquatic Center. Looking to enjoy an event or a game while in town? See what's happening at Wells Fargo Arena or Buccaneer Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Clive Aquatic Center - 12 min walk
  • Valley West Mall - 3 min drive
  • Mercy Medical Center West Lakes - 3 min drive
  • Living History Farms - 3 min drive
  • Pump It Up - 5 min drive

Getting around

  • Des Moines International Airport (DSM) - 17 min drive

Restaurants

  • Mi Mexico — 3 min walk
  • Wobbly Boots BBQ — 4 min walk
  • Tavern — 9 min walk
  • Palmer's Deli & Market — 9 min walk
  • El Rodeo — 17 min walk

About this property

Sterling Hotel and Suites

Suburban guestrooms with kitchens and pillowtop beds
This smoke-free hotel features coffee/tea in a common area, a business center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. All 112 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and pillowtop beds are standard, as are flat-screen TVs with cable channels. Housekeeping is available once per stay.
Sterling Hotel and Suites offers 112 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Clive hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open Sunday - Thursday (5:00 AM - 1:00 AM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay), plus a deposit of USD 75 per stay
Dogs and cats welcome
2 per room (up to 100 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Sterling Clive
Sterling Hotel Clive
Sterling Hotel
Chase Hotel Clive
Chase Hotel Des Moines
Sterling Hotel Suites
Sterling And Suites Clive
Sterling Hotel and Suites Hotel
Sterling Hotel and Suites Clive
Sterling Hotel and Suites Hotel Clive

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 287 out of 984 reviews
5 - Excellent 29%
Rating 4 - Good. 302 out of 984 reviews
4 - Good 31%
Rating 3 - Okay. 186 out of 984 reviews
3 - Okay 19%
Rating 2 - Poor. 103 out of 984 reviews
2 - Poor 10%
Rating 1 - Terrible. 106 out of 984 reviews
1 - Terrible 11%

3.5/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They was really nice staff. When the fire alarm went off they came and was nice to the older couple.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property because it had a full kitchen and living area. The bathroom was big and had a vanity area which was nice to do my makeup. overall I loved this stay and will be coming back since I visit Iowa a lot.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there
Stayed 1 night in Dec 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We were told the property had just been renovated. If this is the case, it was done extremely cheaply. The lock on the door was loose and sloppy, the paint looked like white primer and the bathroom needs a re-do. Also, the parking lot had fallen trees/tree branches everywhere. There was a storm a week prior, but one would think a business would clean up the area that customers park. The staff was incredibly friendly! They were fantastic.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like disneyworld
Stayed 1 night in Oct 2021