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"My stay at Tru by Hilton was unfortunately disappointing overall. The biggest issue was cleanliness. The bathroom was clearly not cleaned thoroughly before my arrival — there was hair throughout the shower and corners, grime buildup, cobwebs, marks on the bathroom walls, and the toilet itself appeared visibly dirty and unsanitary. I ended up having to clean parts of the bathroom myself, which was very off-putting. The room itself was not terrible, and the hotel has a modern look, but the lack of cleanliness made it hard to fully enjoy the stay. Also, there was no microwave in the room, which was inconvenient. I will say that every staff member I interacted with, including the front desk staff and the housekeeper I encountered while leaving, was very kind and pleasant. Customer service was not the issue at all. I did take photos because the condition of the bathroom was surprising compared to what I expected from this brand."

"Meh, good for an overnight.. shady characters roaming around. Leak above bathroom dripping on toilet. Didn’t wanna risk the “hot tub”."

"There were no blankets on the bed. Only a sheet and a thin spread on top. I asked at the front desk for one, she looked and came back and said there were none. I ended up going into my car and using my camping blanket. The towels were thin and scratchy, something I would use to wash my car. I don't expect luxury when I stay at a hotel, but this was way subpar."

"Decent cheap place to stay. Breakfast was meh."

"The property was clean quiet and the staff cooperative."

"ALL WAS GOOD, WOULD LIKE TO HAVE HAD MORE FRESH FRUITS INSTEAD OF JUST APPLES. LIKE ORAGNES, BANANAS PEACHES, STRAWBERRIES. BUT, GOOD OVER ALL. THANKS"

"Hotel staff was extremely friendly hotel was very clean room was very clean only slight issue was the soap dispensers were all a little Benjy but it's about it"

"There needs to be a deep clean on the property in common areas, stair exits need trash emptied. Elevator was filthy. This is not HK problem this is management not prioritizing common areas as needed. Skimping on hrs ect…."

"Loved the property, staff, and breakfast. The rooms are beautifully decorated and southern charm throughout the property."