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“This is my second time at this hotel.every thing is perfect”

“First, I am a platinum member with Expedia, and I booked the windowless room, knowing there were other rooms available and supposedly I would get a free upgrade if a room was available. We stayed in the middle of the week for only two nights, and online it said there were better rooms available, when I asked about the room upgrade, they said "that is Expedia." If it IS Expedia that failed this, I will no longer be pushing to get those extra nights stay to keep status. If it is the hotel, Expedia……

“I wish they had more appitizer choices. Also, the possibility of small plate options.”

“Great place to stay for a weekend getaway.”

“我們住得很愉快”

“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……

“No a/c in the main areas, no pool as advertised, ac in room was freezing and couldn’t be adjusted warmer, no carbonation for pop at the bar, phone in room didn’t work, furniture broken and coach torn”