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“職員很友善，即使忙碌，也會幫忙照顧住客各種需要。”

“位置就在海邊，可惜我們訂了海景房，但飯店有在施工，窗外都是鷹架很影響觀感，而且室內燈光太暗了。 但整體人員都很親切、服務很好。”

“Excellent environment, helpful staff and really enjoyable”

“Luxury room Clean tidy Wonderful restaurant “RISE””

“Great environment. Quiet and great scenery ”

“The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment ! Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting . You couldn’t see out of the windows due to bird poo ! The ceiling over the bath leaked brown water .when I reported it I was told mantainace……

“What a beautiful hotel, lovely large rooms, fantastic food and welcoming and friendly staff.”

“Excellent hotel”

“Beautiful building in great location, spa, pool and breakfast for a very reasonable price”

“Great location! Around 5 mins walk from the rail station. The room is premium and large. Well equipped with everything you need (except I didn't see a fridge though). The breakfast is nice exceythe black pudding is a bit dry. Two things I was not that satisfied. 1) there's some kind of smell like humidity. But ofc I got used to it in 5 mins... 2) I sometimes heard leaking (should be water going from the tubes but sounds like leaking). However all the rests are above my expectations so I still……

“The room was clean and tidy. Walking distance in neighborhood and tourist spots. Staff efficient and helpful.”

“Stayed for one night and everything was fine. Location is good, near the tram to the beach, gardens and town. The public areas in the Hotel are nice and it has an impressive lobby area. The bar is good but we didn't use the restaurant so cannot comment. We had a twin room which was clean but the mattresses need replacing and need a choice of pillows. I think for the price it was adequate but maybe needs room investment.”

“We had a lovely room on the 3rd floor but it was very hot as a result of the recent high temperatures. This made sleep difficult until the early hours of the morning when the weather cooled. All the staff we encountered were great - very helpful, pleasant and cheerful. Breakfast was standard but absolutely no complaints. It is a very old property but some way of keeping the upper rooms cooler in high summer temperatures would be a major improvement.. perhaps by increasing the roof insulation”

“Such a fun place to stay! We stayed in the librarium room which has a separate bunk room. This was great for three of us. The bed was super comfy and the bathroom was updated and clean.”

“地方位置比較寧靜”