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"Great reception service.Beth was a lovely host upon arrival and made the start of our stay very good. Hotel was clean and well dressed. Would stay again for sure"

"Very convenient for Warwick union great value"

"A lovely, clean hotel perfect for our visit to Drayton Manor theme park. Love the character breakfast which our boys loved aside from a great selection to eat/drink!"

"Great short break in Coventry. Beautifully restored building in a great location. "

"It was a twin room. Because a wheelchair user friend joined me they changed the room to an accessible one. Great location on the edge of the gay village in Chinatown."

"Bedrooms are fine and quiet "

"Bed was small but comfortable..Room size very good..internet access very good..Bath in accessible room but not shower."

"Excellent hotel with superb amenities "

"Really lovely room (317) only thing I would say was it’s quite noisy right next to the lifts with the occasional inconsiderate guest. Not the hotels fault, just people’s post Covid attitude. Room was very clean and top quality toiletries. "

"It's a great secluded location, full of character. Definitely worth visiting again. "

"Always a great welcome back "

"Very good standard for the price. "

"It was a pleasant stay as always as we have stayed here lots of times convenient for nec and resort world very good service staff can not do enough "

"Staff were very helpful. I had several personal issues to tackle, lost luggage etc and the staff were kind and welcoming. A safe place to be "

"Loved everything about this hotel. Great location for easy access to everything Stratford Upon Avon has to offer. The rooms were great and the whole hotel was immaculate. Bar area was excellent and staff very friendly. Will definitely stay here again."

"Generally very friendly and helpful staff, who went above and beyond to make sure we enjoyed our stay. We were also given a room upgrade for our silver wedding anniversary and staff had organised prosecco and chocolates as a present from our family, with which we were greeted as we entered the room. The hotel has been refurbished to a high standard and it would be good if the same could be done to the pool area, which is nice, but looking rather tired after years of being left as it is. Only a very minor point, though, which didn't impact on the enjoyment of our stay. We have visited this hotel several times before and always enjoyed our stays. It is ideally situated for exploring Solihull and the Touchwood shopping centre and only half an hour from Birmingham too."

"What a hidden gem! We were pleasantly surprised to find this at such a great price the day we needed it. Yes some areas of the hotel are a little tired but we loved it. A lift, air conditioning, lovely spacious room and the pool…. Wow! The restaurant was great valve for the evening meal as was the complimentary breakfast. There was nothing here we didn’t like. We wished we could have done 2 nights here! Thank you team we had a wonderful stay over. "

"Good place to stay in CV, met my need."

"My stay at this hotel so far: ⭐️⭐️⭐️⭐️⭐️ Five Stars – A Charming Stay with Character A lovely olde worlde hotel that oozes charm and warmth, complemented by pleasant and attentive staff. The facilities are well-kept, and there are definite signs of a recent refurb, which adds a fresh touch while preserving its classic character. However, one can’t help but notice the very thin partition walls. Through them, one becomes intimately acquainted with the nocturnal habits of fellow guests—from robust ablutions to animated personal phone conversations. A group of women in a room quite a distance away could be heard cackling joyously well into the early hours, providing a sort of impromptu audio drama to lull one to sleep. Less entertaining was the gentleman holding court on his phone about a woman who, it seems, had flicked him off at the bar—she may well have been within earshot. Despite the unintended eavesdropping, this is a truly interesting and delightful place to stay. Full of character, quirks, and stories waiting to happen. It gets my five stars. 朗"

"An excellent stay. Very good value for money. Extremely convenient in a central location. Would stay there again when in Banbury."

"Myself and my beautiful girlfriend had a fantastic time. The upgraded room was more than we expected and made an already special trip feel even more special. We have some fond memories now and we are delighted with how friendly the staff were. Not a single bad word to say about this place and we will be back "

"Excellent "

"Good room. Superb breakfast "

"Lovely Breakfast, Friendly and Helpful Staff, Beautiful and Spacious Apartment, Easy Parking, Brilliant View especially from the roof terrace, perfect location to visit the museum. Only downsides were the rather firm bed and checkout is at 10am and cost £50 for an extra 2 hours! "

"Great stay! In heart of city centre. Comfortable for family of 4 - great breakfast "

"It was very clean and staff were amazing."

"Bit apprehensive beforehand reading reviews as the hotel is undergoing refurb but honestly our room was excellent as it was one newly refurbished.To be fair it was a bit of a trek getting to it but it is an older building and not much they can do about that as it is also only a couple of floors so extends out the back considerably. carpets in corridors bit dirty but builders clearly in and out, and they seem to have painted bits that maybe should have waited until refurb finished - also whoever picked the colour scheme clearly likes green of all shades!!! Bar and bar staff great. Didn't try the food but will next time.But overall no problem recommending ...if you get a refurbed room. problem going back "

"Comfy bedroom, everything in good working conditions. All necessary things from USB ports to TV where I could connect my Firestick. Nice bathroom, awesome shower."

"Friendly greeting upon arrival, staff were very helpful. The room was bigger than anticipated which was a pleasant surprise, we really liked how the bedroom was separate from the living area. We wish there more hooks to hang coats, clothes etc and the bathroom was a little smaller than where we have stayed before as one of us has slight mobility issues so moving around the bathroom was tricky but not difficult. We will defintley be staying again, perhaps try the next size up. "

"A beautiful hotel, the rooms are spacious. Our 7 year old loved the pool and the basket ball nets in the grounds. The breakfast buffett is amazing we have never seen so many options."