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“Exceptional service all the time! Especially the front desk, thanks for all the attention”

“Disappointing experience at Hotel Nacional Rio, Despite spending the day enjoying the hotel’s restaurants and spa, I was embarrassingly denied entry upon returning that evening, even with my room key in hand. The security staff showed a lack of discretion and judgment, despite having seen us multiple times throughout the day. I understand the need for security, but the situation could have been handled much more professionally. Unfortunately, this poor interaction overshadowed an otherwise……

“Awesome place”

“六星级的收费，二星级的设施，二星级的服务，有点脑子都不要选这个酒店！差的离谱！it is the worst five star hotel I have ever stayed .”

“best location in the beach, but need renovation”

“We absolutely loved our stay! The hotel’s aesthetic was beautiful, and you can tell so much thought went into the details. Everything was incredibly clean, the breakfast was delicious, and the Le Labo bath products were such a nice touch! The staff was welcoming, attentive, and provided excellent service throughout our stay. Overall, such a lovely experience and definitely a hotel we would recommend to anyone visiting Cartagena!”

“O area do Hotel e linda principalmente a externa muito bem cuidado. Os quartos precisam de renovação e eles precisam dar jeito no cheiro de esgoto do bamheoro. A comida é uma delicia”

“Gregori checked us in and was really nice. Great room and great restaurant staff.”

“Personal amable No hay conserjes que reciban al huésped. La comunicación es mala Bar, muy restringido la carta de licores Desayuno excelente”

“The property was well maintained and clean. The manager was helpful. The portal to invite guests was weird, it says you could, but you couldn't. Really nice pool and beach area. The bar and restaurant were not completed and during the day you could hear construction. All in all, really nice apartment and property.”

“Little mishaps here and there but I would recommend this hotel and definitely stay here again.”