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"Our standard double room was pretty small and the ensuite was small and definitely 'a bit tired'. Room cleaning (specifically the toilet pan) wasn't very good. The bar was fine and the bar food was good. Breakfast was unlimited, but wasn't the best we've had. The grilled tomatoes were under-cooked and the toast was completely unwarmed on one side (on each of our 3 days). The staff were friendly and efficient. The hotel location, next to the elevated main road, isn't idyllic, but there are a couple of good pubs a short distance along the canal (out of town). However, the location is a great spot from which to explorer Chester on foot. The car park costs £12 per day but was vital."

"Great hotel, bed was super comfortable however your plumbing needs a little work with the noise it makes when running water. If someone was in the shower it went off ever ten seconds like a train horn and it became irritating. Didn’t matter if you used the shower, toilet or sink it went off. Other than that, it’s a fabulous hotel, stunning in and out."

"It was very conveniently located."

"Everything was amazing. Nothing could have made my stay any more amazing"

"Lovely stay great staff and location perfect for exploring. Chester"

"Overall the hotel is "

"Clean room, love the little music references everywhere. Lovely stay "

"Staff were very friendly and helpful. Rooms were clean and comfortable although the pillows were a bit hard. Breakfast was very good with a wide variety of choice. Great location for a city visit."

"The room was extremely shabby e.g. threadbare carpet, light bulbs not working. "