Birthday Break Not up to expectations
Posted Jul 27, 2016 on Hotels
The Oaksmere is a lovely building set in a lovely location with an excellent patio area and good rooms, but it is not a 5 star rated experience, as the web site and its marketing lead you to expect.
I chose the boutique hotel for a break for my wife's birthday, the hotel has all the makings of being excellent, but it should meet the standards of service it infers on the web site.
There were a number of examples of poor customer service (see review on Trip Advisor)which detract from the experience.