埃德蒙顿银河系游乐园附近酒店

“Checked in to stay what was supposed to be 3 nights. Front desk was very rude when asking about damage deposit, no compassion. Checked out after 2 nights as the 2nd morning I found mice droppings in the corner. Asked for a refund for the one night I was losing out on, the front desk called manager and they said yeah and call Expedia to phone them to process the refund for the one night. Did it asap as I left the property, expedia called and were advised manager can only do it, however he……

“櫃檯經理Kathie 態度一般，沒有落力幫助住客解決問題， 相反，通宵當值員工Mark 盡心盡意幫忙，另眼相看，此卓越員工，希望貴酒店落力嘉許”

“房间整洁，空间宽敞，前台接待亲切服务好，办理入住速度快，设施一应俱全，性价比高。”

“There was a problem with the AC, which we informed staff about, but unfortunately maintenance wasn’t able to fix it until after we’d already checked out. But the front desk staff was very nice and helpful.”

“A nice suite hotel with basically everything you need. Good value for stay with family and pet!”

“方便”

“　very good ”

“Clean and very spacious room”

“very good”

“This is my second time staying at this hotel. The location and transportation are very convenient, and the facilities are clean and well-maintained. However, this stay came with an unpleasant experience. After midnight, a group of guests suddenly arrived and made a lot of noise in the hallway, which woke me up. It took about half an hour for things to quiet down, and I couldn’t fall back asleep until around 2 a.m. In addition, the air conditioner was extremely noisy once turned on—so loud that……

“Smelled of old cigarettes.”