Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Aug 27, 2015
Excellent hotel, attached to large mall, central location
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to concert

Posted Aug 27, 2015
Great hotel close to the amenities we needed. Bed was very comfortable. Shower facilities were amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowmanville, Ontario

Posted Aug 26, 2015
Pros: It was convient location to what were doing for the evening
Cons: sound barriers. Hearing the baby next door was a little annoying.
Location: We really didn't do much other than attend our Galla function near by.
The hotel staff were very friendly. They could answer any of our questions. We found, however, that the walls were a little thin as we could hear the people next door to us as well as the Beer Festival that would outside our hotel. Thank goodness the band stopped at 11pm or we probably would have been requesting another room.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 24, 2015
Pros: Staff, food, everything.
Cons: Parking and access.
Location: Great access right downtown, close to a lot of venues.
Nice hotel but....not easy to get to by car. Otherwise great
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener On

A leisure stay for us. Wanted to be downtown

Posted Aug 23, 2015
Pros: The view
Cons: All is good
Location: The mall underneath the hotel has a LCBO, restaurants that are open late even on Sunday and a large "fresh market"
We had a beautiful room on the 16th floor, with a view of the lake, Coutts, and the bridge. Only one chair in the room so we requested a second chair which was brought to us Enjoyed the view Breakfast was very good, better than expected
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful clean hotel next to arena

Posted Aug 22, 2015
Room & bathroom was beautiful and very clean! Comfortable bed. Very friendly staff. Conveniently located right next to First Ontario Centre. Highly recommend this hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 16, 2015
It was a very nice hotel, the only negative was I was unaware unt check in that I had to pay $12.00 for parking and the comforter in our room was literally coated in long blonde hairs from someone before us. It was gross
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

great location for Copps/ first Canadian

Posted Aug 8, 2015
Excellent stay. Only issue I had was a very long wait for service at the Loft Lounge after the show. There was only 3 people at the bar yet I waited over 20 mins for th bartender to stop chatting with the 2 younger guys at th bar. Eventually I just left and went to front desk and asked what was required for me to get service at the bar. I'm not a complainer, ever! I honestly stood there and was completely ignored for 20 mins. The front desk was extremely helpful and called the bar right away. I decided id rather just go back to my room at that point and they kindly sent someone to my room with a bottle opener so I could enjoy a bottle in room. overall great stay other than the one hiccup with the bartender.
4 out of 5
Recommended
for Everyone
by A verified traveler from KW

Good

Posted Aug 8, 2015
Nice clean hotel, right downtown Hamilton. Wish there was fridge in the room
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Very nice hotel, close to where my family lives.

Posted Jul 24, 2015
Pros: Everything, the service, the room, the parking and location of the hotel
Cons: Nothing at this time
Location: There was lots to do around this hotel and most of all in the hotel. Everything was in walking distance.
This was my first time staying in the Sheraton Hotel in Hamilton. My daughter and I really enjoyed our stay. The hotel is located in a great area, we were connected to the mall and a very nice grocery store. We did not have to leave the hotel for our needs if we did not want to. The staff was very professional and welcoming. The rooms were comfortable and clean. This is the best hotel if you have pets. They welcomed my pet with open arms and gave him treats on his arrival. I will make sure we stay at this hotel every time we visit Hamilton Canada. Thanks for all you did for us during our stay. May God bless you with much success!!!