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Reviews

4.1 / 5Very Good
301 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    4 min walk
  • Popular Location
    Ngoc Son Temple
    6 min walk
  • Popular Location
    Hanoi Old City Gate
    6 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Double Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double or Twin Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Family Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double or Twin Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Hanoi

In the historical district, Hanoi Romance is in Hanoi's Hoan Kiem neighborhood, a walkable area with good shopping. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre. Our guests appreciate the hotel's central location.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 6 min walk
  • Hanoi Old City Gate - 6 min walk
  • St. Joseph's Cathedral - 10 min walk

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • Ha Noi Romance Cafe – Serves breakfast.

About this property

Hanoi Romance

3.5-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features a restaurant, WiFi in public areas, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. All 36 rooms provide conveniences like washers/dryers and refrigerators, plus free WiFi and balconies. Other amenities available to guests include flat-screen TVs, minibars, and room service.
Hanoi Romance offers 36 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)

Food and drink

1 restaurant
Room service available

Things to do

Bicycle rentals
Playground

Family friendly

Dry cleaning service
Full-sized refrigerator
Playground
Washer/dryer

Conveniences

ATM/banking services
Front-desk safe

Guest services

24-hour front desk
Dry cleaning service
Porter/bellhop
Tour/ticket assistance

Languages spoken

Chinese
English
Vietnamese

Business services

1 meeting room
Computer station

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)

Bathroom

Bathtub
Hair dryer

Entertainment

32-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Outdoor space

Balcony

More

Iron/ironing board (on request)
Phone
Safe
Washer and dryer

Policies

Check-in

Check-in time starts at 01:00 AM

Check-out

Check-out before 01:00 AM

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets allowed for an extra charge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 405000 per vehicle (one way)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Hanoi Romance
  • Hanoi Romance Hotel
  • Hotel Romance Hanoi
  • Romance Hanoi Hotel
  • Romance Hotel Hanoi
  • Hanoi Romance Hotel
  • Hanoi Romance Hanoi
  • Hanoi Romance Hotel Hanoi

Frequently asked questions

4.1

Very Good

5 - Excellent
125
4 - Good
105
3 - Okay
57
2 - Mediocre
10
1 - Poor
4
4.2
Cleanliness
4.2
Service and Staff
4.0
Property condition

3/5

Heart of Hanoi

Hotel was satisfactory, room had no window to outside just a wall with a poster on it. Breakfast, which is included, was ok a plate of cold bacon, but lots of choice otherwise. Staff friendly

Pros: staff

Cons: warmer breakfast hard to fix but a window to outside

Stayed 1 night in Mar 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel & staff

Excellent

Stayed 2 nights in Dec 2017

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2017

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I think some of service people are poor. Keep answering the phone without listening to clients need. Overall, I do not recommend this hotel

Stayed 1 night in Dec 2017

3/5

A very small normal hotel, good enough to sleep in

Experience was ok, the staff was helpful in our requests. The room was not maintained as well as it should be, some wood planks were coming off on the floor, the bathroom was slightly dirty, but nothing water couldnt wash away. The internet access was good, the location was good since it was in the middle of the Old Quarters. Can't say anything about the breakfast since we didn't have our breakfast there and chose to eat outside. Overall, stay was quite ok. We didn't expect a Sofitel like stay for the amount we paid. So, yeah. It's ok

Pros: Location. The best part was the location since it is right smack in the center of the Old Quarter

Cons: The rooms could use a renovation since the floors were showing signs of wear and tear.

Location: The hotel is in the Old Quarter which for me is the best place in Hanoi. Lots of food to eat everywhere, massage places, small mini marts, etc.

Stayed 2 nights in Dec 2017

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