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"Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!"

"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"新しいホテルなので綺麗でした。大浴場はそれ程広くありませんが、部屋のお風呂がトイレと別になっていて快適なので、それ程重要ではないとおもいます。 スタッフさんはまだ不慣れな方もいるようでしたが皆さん丁寧でした。"

"This was my third stay, and once again, it was above my expectations! The atmosphere is great, the food is excellent, and the staff are wonderful. I will definitely be back again."

"Excellent hotel in Yufuin! Location is mins walk away from Kinrin Lake so you can enjoy the excellent morning view. Hotel room is clean and comfortable, and the private onsens are really great for relaxing. Dinner and breakfast are really must try in my opinion. Staffs are all very friendly and helpful too."

"Nice view ."

"Prívate onsen in room was perfect. Staff were very welcoming and helpful. Exquisite meals"

"Spent one night on the way to kagoshima. Great hotel, very clean, amazing dinner and breakfast, Great amenties. Underated hotel, had a short but lovely time there."