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"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"Friendly"

"Beautiful property and hot springs. Food & Beverages included for both dinner and breakfast - was much better quality and variety than expected!"

"The staff were so polite and the accommodation provided a true Japanese experience. The included dinner (kaiseki) and breakfast (Japanese style) wearing our yukatas were true highlights. The family private onsen was also pretty special. "

"Was on half-board. Food provided was good. Staff was friendly and service was good.free parking on hotelnground"

"Unique experience. Comfortable stay. "

"I enjoyed the old facility at this hotel. Good service at clean room."

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "