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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.1/5 Very Good
39 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Map

Explore the area

Popular LocationRiverside Hoi An1 min walk
Popular LocationBa Le Market8 min walk
Popular LocationHoi An Impression Theme Park4 min drive
AirportDa Nang (DAD-Da Nang Intl.)28 min drive

Choose dates to view prices

  • Superior Room, 2 Twin Beds

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Room, 2 Twin Beds
  • Superior Room, 1 King Bed

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 1 King Bed

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room, 2 Twin Beds

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds
  • Junior Suite, 1 King Bed with Sofa bed

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed
  • Junior Suite, 2 Twin Beds

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsJunior Suite, 2 Twin Beds

About this area

Hoi An

Located in Hoi An, Mercure Hoi An is in the city center. Hoi An Ancient Town and Chua Cau are notable landmarks, and travelers looking to shop may want to visit Hoi An Night Market and Hoi An Market. Vinpearl Land Nam Hoi An and Hoi An Impression Theme Park are also worth visiting.

Visit our Hoi An travel guide
Map
Popular Location

What's nearby

  • Riverside Hoi An - 1 min walk
  • Ba Le Market - 8 min walk
  • Hoi An Cloth Market - 20 min walk
  • Quan Cong Temple - 2 min drive
  • Hoi An Impression Theme Park - 4 min drive

Getting around

  • Da Nang Station - 29 min drive
  • Da Nang Intl. Airport (DAD) - 28 min drive

Restaurants

  • Venue 1 – Serves breakfast, lunch, and dinner.

About this property

Mercure Hoi An

Beaux Arts Hoi An hotel in Hoi An City Centre, walk to Riverside Hoi An
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite. All 101 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
Mercure Hoi An offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily: VND 10 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Vietnamese

Business services

  • 1 meeting room
  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 10 per person (approximately)
  • Airport shuttle fee: VND 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hoi Pacific
Hoi Pacific Hotel
Mercure Hoi Royal Hotel Hoi An
Mercure Hoi Royal Hotel
Mercure Hoi Royal Hoi An
Mercure Hoi Royal
Mercure Hoi Hotel Hoi An
Mercure Hoi Hotel
Mercure Hoi Hoi An
Mercure Hoi
Mercure Hoi An Royal
Mercure Hoi An Hotel
Mercure Hoi An Hoi An
Mercure Hoi An Hotel Hoi An

Frequently asked questions

Can I cancel my reservation for free at Mercure Hoi An and receive a full refund?
Yes, Mercure Hoi An offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hoi An cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Hoi An have a pool?
Yes, this property has an outdoor pool.
Is Mercure Hoi An pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this hotel?
Self parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 30 per vehicle, one way, applies.
Where is this hotel located?
Located in Hoi An City Centre, this spa hotel is within 1 mi (2 km) of Ba Le Market, Hoi An Ancient Town, and Riverside Hoi An. Hoi An Night Market and Hoi An Market are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Mercure Hoi An

4.1
Very Good
5 - Excellent
14
4 - Good
17
3 - Okay
5
2 - Mediocre
3
1 - Poor
0
4.2
Cleanliness
4.2
Service and Staff
3.9
Property condition

4/5 Good

Our 2nd visit to Mercure in How An

Considering we paid to be upgraded to a superior room, we must admit to be disappointed both with cleanliness and the bed sheet changes. We paid needlessly and was not happy with doing so, no manager was around to discuss & the girl who signed us our could hardly speak english a big shame!!! It was our wedding anniversary & they were advised of this as we wanted to eat in the hotel as it was our second visit we were promised to be spoilt on our anniversary it did not occur. In fact there was no facility for us to eat as the kitchen was closed. There were noticeable bugs on the corridor on the top floor which were not moved, and in fact increased. Staff had been given notice to finish as the hotel was closing for refurb, and so many were chatting and dissinterested in visitors. I will say breakfast was fabulous the cook and some of the waitresses worked very hard, yet there was a lot of nonsense & chit cha going on in the kitchen. Disappointed in some ways as we had specifically come back here as

Pros: Venue is perfect

Cons: Cleanliness & Management

Location: Local tour guides everywhere to organise to visit ancient sites, plus Ancient Town How An is with walking distance if you don't mind a walk!

Stayed 20 nights in Feb 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay

Great stay here the staff were friendly an easy bike ride into Ancient Town.

Stayed 5 nights in Dec 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Mercure Hoi An

An excellent stay, very helpful service from all staff. Comfortable and stylish hotel. Good pool. Excellent spa. Convenient location for old town, beach, and very good local restaurants.

Stayed 7 nights in Sep 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool

This hotel had a great pool which is essential if you are travelling with kids. Even though we booked for 3 people there was only 1 bed and I had to pay a lot extra to get a bed moved in. I think this is an Expedia problem - you shouldn't be able to book a room for 3 people with just one double bed in it. Great hotel tho and would definitely go back.

Stayed 5 nights in Oct 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great pool

This is a nice hotel with a great breakfast. It's a little far away from the town but the offer free bikes and it does not take too long to walk. The taxis are also very cheap

Stayed 3 nights in Aug 2017