Service was lacking!
Posted Jul 4, 2016 on Hotels
I was surprised and disappointed that I had to request coffee cups, soap and toilet paper- all items that are normally stocked in guest rooms. The room itself was clean, but housekeeping did not empty our trash after the first night and the air conditioner was not turned on before our checkin, so it took a little over an hour for the room to cool off. On our second night, after I was tired and already in pajamas, I actually had to go downstairs to the front desk to get my own toilet paper because the service attendant was "by himself"! Also, even though there is free wifi, it was unreliable and inconsistent.