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I always enjoy my stay, but this time my shower water was cold, and I had to take a cold shower. Not the greatest way to start the morning.
I got to the hotel and there was no reservation, you have charged me and didn’t send the reservation to the Hotel. The people from the hotel tracked the reservation on line and gave an upgrade -after almost 20 minutes from arrival. Very happy with the hotel staff but I think it was very unprofessional ...
Room was clean. Hot breakfast included scrambled eggs, ham, sausage links, and make your own waffle. It looked like there was biscuits and gravy before we got there. The entrance to the hotel from the highway is a little tricky, you have to drive through the Denny’s parking lot, but other than that, ...
The hotel itself is set in what can only be described as a period Western movie set. The picture has little to do with anything--the hotel room is spotlessly clean, elegantly done, new, and thought was certainly put into the design. But it is quite odd arriving and wondering what is going on--where ...
Very nice hotel, though the pictures of the bathroom on the website don’t quite match what’s in the room. The picture showed they had two bowl sinks, very nice; my room did not have them. Disappointed.
The hotel is beautiful and located next to museums and the Metrorail for easy access to downtown. We checked in Christmas Eve and received a complimentary upgrade to one of the themed suites known as the West Indies. The bed was comfortable and the decor was outstanding. Highly recommend.
I came into town for an overnight Christmas gathering. It was easy to find, there was a security guard in the parking lot so we felt very safe, staff was very friendly and the rooms were very clean and comfortable. I had never been here before but I will certainly stay here again when I come back ...
This is my second time I have been here and every time I have a great time and service the staff were nice and friendly and every time I come to Houston I will definitely come here.
The stay was great. All needs and wants met but one. It was freezing cold in the hallway. Construction was in full swing....the hall watching as open to outside. Nothing the hotel could have done. Drilling started all 3 days at 7:15. Very frustrating. Still, all accommodations we're great....concierge, ...
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