We paid $10,000+ for a roach & Nat motel. It says 6rooms, there’s only 5… my husband and I had to get a hotel room nearby along with a few of our guest that traveled from out of town. We used the house for my husband’s birthday and Father’s Day event. Upon checkin they were mowing the yard, a/c repairs being made (they had to return that same night), kitchen infested with roaches, pool was green (my husband went to area Walmart to buy pool supplies) on Saturday the owner called me saying we had 30 minutes to pack up because my husband was asking for some of our money back and he would move us to another one nearby for an additional $4,000. He then wouldn’t answer the phone or return texts. Dishwasher was full of dirty dishes and standing water that eventually started running onto the floor. Hostess is very unbothered about any of your concerns. I have photos and text messages that was sent regarding every issue. Upon check out hostess did agree with me about my concerns and told me he would get back with me about refunding some of our money, I have yet to hear from him, he told me that they had the house exterminated the day before check in, I told him that should have been when I first booked on June 1st. I sent him over a product to use for the roaches (per his request). He also told me the owner needed help with the property and would I be willing to help (after I gave him so many suggestions about upgrades that need to be done ASAP) The photos and descriptions of house is misleading.. no way it sleeps 50 people when the 3 air mattresses doesn’t inflate nor is there an air pump (we purchased one and a few air mattresses) we live in Houston and our home is just as big as this property, we just don’t have a pool and wanted a change in scenery for the occasion. My decorator told me she had done an event there before and the person had the same issues about cleanliness, so this was nothing new to the owner.I really didn’t want yo leave a poor review but it’s been a week now and I have yet to hear from them. We made the best out of this horrible situation because we were with family but we are very upset about our money and how we were mislead by the photos and all that it reads. They are ripping people off and hiding behind an app!!