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Overview of The Plaza Suites

Photo gallery

Featured Image
Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool, pool umbrellas, sun loungers

The Plaza Suites

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Explore the area

    Popular LocationPalmas del Mar Beach3 min walk
    Popular LocationPalmas Del Mar Golf Club5 min drive
    Popular LocationPlaya Guayanés6 min drive
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)56 min drive

Choose dates to view prices

  • Apartment, 2 Bedrooms, Garden View

    3.6/5 guest room rating

    Room amenities

    • 1097 sq ft
    • Sleeps 8
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More details
  • Deluxe Room, 1 King Bed, Garden View

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Apartment, 3 Bedrooms, Partial Sea View

    Room amenities

    • 1250 sq ft
    • Partial sea view
    • Sleeps 8
    • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 Bedroom, Garden View (2 Full beds)

    4.6/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Sleeps 5
    • 2 Double Beds and 1 Twin Futon
    More details
  • Deluxe Suite, 1 Bedroom, Garden View

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 2 Bedrooms, Garden View

    3.8/5 guest room rating

    Room amenities

    • 1000 sq ft
    • Sleeps 7
    • 2 King Beds and 2 Double Sofa Beds
    More details

About this area

Humacao

The Plaza Suites is located near the beach and in an area with good shopping. While the natural beauty of Palmas del Mar Beach and El Yunque National Forest can be enjoyed by anyone, those looking for an activity can check out Palmas Del Mar Golf Club. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with skydiving and cave exploring.
Popular Location

What's nearby

  • Palmas del Mar Beach - 3 min walk
  • Palmas Del Mar Golf Club - 5 min drive
  • Playa Guayanés - 6 min drive
  • Lucia Beach - 15 min drive
  • Playa El Negro - 16 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 56 min drive

Restaurants

  • Pura Vida — 5 min walk
  • La Brochette — 7 min walk
  • Bistro Rico — 14 min walk
  • Tapas Bar at Chez Daniel — 14 min walk
  • Pescadería — 15 min walk

About this property

The Plaza Suites

3.5-star golf hotel, walk to Palmas del Mar Beach
This smoke-free hotel features a restaurant, an outdoor pool, and outdoor tennis courts. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, a meeting room, and concierge services. All 31 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and microwaves. Balconies or patios, coffee makers, and in-room massages are among the other amenities available to guests. Limited housekeeping is available.
The Plaza Suites offers 31 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and in-room massages can be requested. Renovation of all guestrooms was completed in December 2015.

Recreational amenities at the hotel include outdoor tennis courts and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 3-12 for adults and USD 3-6 for children
  • 1 restaurant

Things to do

  • 36 holes of golf
  • 12 outdoor tennis courts
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • Newspapers in lobby
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated guestrooms - December 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay
  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 for adults, USD 3 and USD 6 for children (approximately)
  • Airport shuttle fee: USD 170 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Humacao
The Plaza Suites Hotel
The Plaza Suites Humacao
The Plaza Suites Hotel Humacao

Frequently asked questions

Can I cancel my reservation for free at The Plaza Suites and receive a full refund?
Yes, The Plaza Suites offers free cancellation on select room rates, because flexibility matters! Please refer to The Plaza Suites cancellation policy on our site for more details about any exclusions or requirements.
Does The Plaza Suites have a pool?
Yes, this property has an outdoor pool.
Is The Plaza Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Plaza Suites?
Limited spots are available.
What time is check-in at The Plaza Suites?
Check-in begins at 3 PM.
What time is check-out at The Plaza Suites?
Check-out is at 11 AM.
Does The Plaza Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 170 per vehicle applies.
Where is The Plaza Suites located?
Situated in Humacao, this golf hotel is 0.2 mi (0.3 km) from Palmas del Mar Beach and 1.9 mi (3 km) from Palmas Del Mar Golf Club. Humacao Nature Reserve and Lucia Beach are also within 12 mi (20 km).
3.7
Good
Rating 5 - Excellent. 130 out of 344 reviews
5 - Excellent 38%
Rating 4 - Good. 89 out of 344 reviews
4 - Good 26%
Rating 3 - Okay. 55 out of 344 reviews
3 - Okay 16%
Rating 2 - Poor. 35 out of 344 reviews
2 - Poor 10%
Rating 1 - Terrible. 35 out of 344 reviews
1 - Terrible 10%

3.9/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmas Plaza Suites was fantastic
It was a good place. A little high on the price
Stayed 6 nights in Mar 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked (3 bedrooms) was not available. They separate us and it was a family weekend. Also they need to improve the cleaning overall.
Stayed 2 nights in Jan 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
The scare of my life! Beware!
This was the worst stay I had in any hotel so far!! The room had no courtains ( no privacy , every body could see me in side the room ) . I was latter changed from room, but that night , an employee tried to open my door while I was asleep!! That was the singles most scariest night of my life!! I did not sleep and was so so mad and frustrated the entire time that I did not enjoy this stay. The employee say that "she was worried about me" . I was not worried about anything untill she tried to enter my room at night time while my family was asleep. She did knock once or twice , but because I was asleep o did not notice . I think she just wanted to know if any one was home so she could steel some thing from my room. I will never return to this place, and will never r could mend any friend or family member to go there . Please be careful . No every body that smiles to you is your friend , or a good person. The space area for the price paid is very ok, the cleanliness is ok, the area is super fantastic . Too bad an employee had to ruin it all.
Stayed 2 nights in Feb 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Bad conditions and very dirty
In this stay the cleaning is very bad the room has a strong smell to humidity the door where are the air conditioner was completely full of dirty the balcony never was clean and when we are going to left the hotel the lady for recepcion run to our car to tell me that I needed to give the towels thinking that my family's going to steal the towel and the deposit of security today I don't receive yet. Never in my live I come to this hotel I run much of the Hoyel pf Puerto Rico but this is the bad hotel that I stay and the service don't work. The owner of this hotel neede to see the horrible conditions of this hoteland I don't recomend at all the Plaza Suite.
Stayed 2 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

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