“First of all they never find my reservation. There was no pickup there was no communication after 3 days they never replied . Then they give the excuse at the Domain was stolen and they wanted to charge me again.
But the staff is excellent that's one good thing.”
“Lovely stay at the hotel, the staff were very helpful and attentive. Rooms were a good size and had been fitted with AC which was very necessary. You could book out the paddle boards, kayaks and bikes for an hour for free. The hotel does get a bit busy during the day as people come for day trips but they leave at 2:30 and then it gets pretty quiet again. I think the pool and beach area could be a little better taken care of but overall it was a great stay.”
“Un hospedaje de lujo! Qué lugar tan hermoso para estar en las islas del Rosario, cómodo, bello, el mar es magnífico, tiene todas las mejores amenidades que cualquier otro hospedaje de la isla pueda ofrecer. Sin duda me volvería a hospedar, hay unos perritos bien bonitos que te hacen la estancia tan amena y dulce, a pesar de que me quede en la habitación más sencilla, te da una experiencia muy lujosa y acogedora, este hotel es puro lujo!”
“I stayed at Bora Bora Beach Club Hotel for two nights and I absolutely loved it. It’s a very upscale resort with beautiful decor, delicious food, great music, and a breathtaking beach. The staff were exceptional, with great personalities and wonderful energy. I especially want to mention Ivana, who was the warmest and most exceptional person I met during my stay. She has an amazing personality and really made the experience special.”
“We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that……
“This hotel needs to do better. The AC in my room wasn’t working properly and the restaurant did not have at least 50% of the items of the menu. We left one day before, because we needed to fully enjoy our time of vacation. Perhaps, not only for this hotel, but for all the hotels in las Islas del Rosario, the transportation is a scary ride, way too many people in the boats.”
“Posto poco curato, trasandato e molto spartano. Prezzi molto alti per la qualità offerta. C’è un molo d’attracco ma non un vero posto dove fare il bagno. Sconsigliato.”
“After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night.
At the hotel, overnight guests have no……
“Great and unique experience!
Very friendly staff and we always felt very welcome. We were upgraded to the suite only 2 meters from Caribbean Sea - very clear water with many shades of blue and green colours. Great snorkling just outside the door. Especially the evening and the morning were a unique and great experience as we were quite alone with only 10-12 other people on the island. The place is a little worn, especially after a big storm 5 weeks earlier - but it contributed to the unique……
“Location molto bella e ben curata. Personale gentile. Avrei apprezzato maggiore pulizia di asciugamani e lenzuola (presentavano delle macchie) e sapere che la sera l'acqua del bagno non é disponibile.”
“I really loved this stay! The island was very nice, I loved being able to immerse myself in nature. I saw wild parrots too! The island is very walkable, and there is a little store next door with sodas and chips, which we enjoyed.
The room was very spacious and we enjoyed the outdoor hammock. The dogs were super friendly and so were the cats! The fan was enough to keep us cool, and the shower was great for if you get hot. Check-in was smooth and we were offered a place to store our luggage at……
“If you want an island experience this is the place I loved it no TV's just outside fun the staff was super friendly we ate together and played dominos together. Erika helped me with anything and everything I needed she got me picked up from the airport and dropped off at my first hotel then handled the rides and boat to the island. I decided to pickup a second day and didn't regret it. I ate fresh crab fresh lobster fresh from the water at the cheapest price I've ever seen. Diego was super……