“Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare!
This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed.
It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous……
“The place was clean and safe if you are expecting a Hilton, don't. But this place is a great stay for friends or couples or even solo. they have beach towels and sunscreen if you need it free to use. the staff was very accommodating . I cant wait for my next stay here. its small but defintley great value”
“Everything was great I would definitely book again. The place was so comfortable and cozy. Staff was great communication with everything I would definitely book again. I recommend booking here.”
“Staff was amazing, everyone was super friendly and helpful. Room was great-clean modern, amazing view! Hotel is right on the beach with chairs and bean bags always available. Service was great, drinks were cold, breakfast was good! Safe to walk around, bars and restaurants nearby and old San Juan is an inexpensive Uber ride away. I have nothing bad to say about the place! I would absolutely stay here again!!!”
“The location is awesome. The property has ice machine,grill,patio and laundromat. The building was incredibly secure with the gate at the entrance and you had gated access to other areas. The room had a lock with a layer cut key with a super heavy duty lock. The ac worked well as did the hot water. We stayed 6 days and couldnt be happier.”