Shangri La Hotel

Photo gallery for Shangri La Hotel

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Shangri La Hotel

Shangri La Hotel

5.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Lazimpat, Kathmandu

Explore the area

  • Popular LocationGarden of Dreams14 min walk
  • Popular LocationNarayanhity Palace Museum16 min walk
  • Popular LocationDurbar Marg16 min walk
  • AirportKathmandu (KTM-Tribhuvan Intl.)6 min drive

Choose dates to view prices

About this area

Kathmandu

Shangri La Hotel is located in Lazimpat, a neighborhood in Kathmandu, and is in a shopping district and near the airport. Notable landmarks in the area include Pashupatinath Temple and Boudhanath. Traveling with kids? Consider Durbar Marg, or check out an event or a game at Dasarath Rangasala Stadium.

What's nearby

  • Garden of Dreams - 14 min walk
  • Narayanhity Palace Museum - 16 min walk
  • Durbar Marg - 16 min walk
  • Taleju Temple - 3 min drive
  • Kathmandu Durbar Square - 4 min drive

Getting around

  • Tribhuvan Intl. Airport (KTM) - 6 min drive

Restaurants

  • Organic Smoothie Bowl & Cafe - 2 min walk
  • Nepali Chulo - 2 min walk
  • Nepali Bhojan - 3 min walk
  • Salon de Kathmandu Cafe & Bistro - 4 min walk
  • Sal's Pizza - 4 min walk

About this property

Shangri La Hotel

Family-friendly Kathmandu hotel in Lazimpat, near Garden of Dreams
This smoke-free hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. All 100 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include washers/dryers, minibars, and LED TVs.
Shangri La Hotel offers 100 accommodations with washers/dryers and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Hindi

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 casino gaming tables
  • 40 casino slot machines
  • 5 casino VIP rooms
  • Casino (126 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Shangri La Hotel Kathmandu
Shangri La Kathmandu
Shangri Hotel Kathmandu
Shangri Kathmandu
Shangri La Hotel Hotel
Shangri La Hotel Kathmandu
Shangri La Hotel Hotel Kathmandu

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 11 out of 66 reviews
5 - Excellent 17%
Rating 4 - Good. 28 out of 66 reviews
4 - Good 42%
Rating 3 - Okay. 15 out of 66 reviews
3 - Okay 23%
Rating 2 - Poor. 6 out of 66 reviews
2 - Poor 9%
Rating 1 - Terrible. 6 out of 66 reviews
1 - Terrible 9%

3.5/5

Cleanliness

3.5/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
nice location but everything is not good condition.
Stayed 3 nights in May 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Like : it's size n sprawling lawn Dislike : staff arrogance at reception n coffee house. Not all of them but one or two is enough to ruin ones experience. I found d security Guards n bell hops friendliest. Premises were damp,dark n dinghy. I wanted to leave d moment I arrived but stayed nonetheless. I Guess they're use to VIP politician guests only but I will NEVER return! To Nepal yes but NOT to d shangrila
Stayed 2 nights in Apr 2019

3/5 Okay

Stayed 2 nights in Apr 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant atmosphere. Air conditioning in the room didn’t work, but to be fair I had no time to complain about this and still slept fine!
Stayed 7 nights in Feb 2019