Kew Gardens Castle Hotels

"The Tempo hotel is very modern and up to date, kept very clean, and the staff is very friendly and helpful. The king corner room with Times Square view, was spacious for an NYC hotel, bed very comfortable and bathroom was luxuriously appointed. We were in room 2202, above the heart of Times Square. It is obviously filled with light from the billboards, and noisy from the crowd and street performers below. That is what you sign up for when you choose to stay that close to the Square."

"Great location, offered all we needed. The check in took really long. It is a very large hotel, and elevators were a bit strange and it could take a while to get there. Mattresses were top notch. Great for big groups but not a cozy hotel."

"Great location, clean comfortable room. Do not have enough staff in restaurants and bars long waits, odd flow for a NYC stay."

"Walking distance to time square. Very clean and quiet. Cafe and breakfast available"

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"The Pod is very conveniently located in Times Square. I liked the security of having two elevators (one for getting up to the lobby, another for getting to guest rooms). I didn't hear/deal with much guest noise; most of what I heard was typical outside NYC. The rooms (or at least the one I was in) don't have refrigerators or microwaves, so it's not super easy to keep leftovers or any food/snacks you'd bring with you to the hotel. There is no on-site parking, but there is a parking garage less than a block away - validated parking, but it's still quite expensive. I'd stay here if it was a quick night away, but for a long week, it started feeling very small very fast."

"Temas importantes, colchones de las camas muy pero muy deteriorados, pésima, casi nula presión de agua en la regadera y no servía el Aire Acondicionado/calefacción. De lo demás: Los cuartos están viejos y MUY mal mantenidos. La primer recepcionista con muy mala actitud, no servía uno de los elevadores y eran esperas de 15 min, en el cuarto no servía el teléfono, no hay toalleros en el baño, no proveen secadora de pelo ni folleto de "no molestar", el porta papel roto, no aspiraron (estuvo en la alfombra a la vista la misma M&M roja desde que llegue hasta que salí), no hay vasos. Un día llegamos y las camas tendidas pero las almohadas en la alfombra, otro día dejaron artículos de limpieza en el buró. Cada vez que me acerque a la recepción había un cliente quejándose del servicio y de los cuartos. Lo único bueno del hotel es la ubicación, inmejorable. NO lo recomiendo, honestamente fue una pésima experiencia mi estadía."

"The “water view” room that I paid extra for did not have a view with all of the construction. Elevator took forever, the floor in the room was sticky and there was nowhere to sit for breakfast. 😢"

"Very quiet and very nice"