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Overview of Signature Hotel KL Sentral

Guests rated this property 3.2/5 for cleanliness.

Explore the area

    Popular LocationNational Mosque5 min drive
    Popular LocationPetaling Street9 min drive
    Popular LocationMid Valley Mega Mall10 min drive
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Popular Location

What's nearby

  • Malaysian Houses of Parliament - 5 min drive
  • National Mosque - 5 min drive
  • Petaling Street - 9 min drive
  • Mid Valley Mega Mall - 10 min drive
  • Berjaya Times Square - 12 min drive

Policies

3.1
5 - Excellent
12
4 - Good
30
3 - Okay
28
2 - Poor
24
1 - Terrible
12

3.2/5

Cleanliness

3.3/5

Staff & service

3.2/5

Amenities

2.9/5

Property conditions & facilities

2/5 Poor

Business traveler
Convenient location. Aircon poor No hot water. The new wing is a lot better
Stayed 1 night in Feb 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
Receptionist did not communicate with us nor asked us to sit while we waited for them to settle whatever the problem was with our check-in that took a really long time to get done (they didn't explain to us what the problem was, we just stood there and waited). We encountered some minor issue during our stay but the staff's customer service was really disappointing and frustrating. I also had bed bug bites all over after our stay there. I wouldn't return to this hotel again, sorry.
Stayed 2 nights in Nov 2019

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
I hate everything. Room was so unhygienic. No Wi-Fi, hot water is not working, the room stinks. Even the hotel staffs are super unfriendly. I was supposed to stay for 5 nights but because the hotel is not as shown in your photos, i just decided to look for another place to stay. It wasted my money but i’d rather spend more than to stay in that hotel.
Stayed 6 nights in Sep 2019

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
No hot water in the shower! That is about my only complaint!
Stayed 1 night in Jul 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lady that works in reception by the name of Nuraini...she is an absolute blessing to Signature Hotel and if there was someway of getting a message to managements...she needs to receive a special award...she went WAY out of her duties to assist to old people one 82 and another 80 to help thrm in one of the MOST traumatic few days of their lives...thank you
Stayed 2 nights in Jun 2019

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