“I love this property and come here often. I disliked that we were put into a building where the elevator was not working the second day of our visit. My additional family and I were put on the 4floor making it difficult to go downstairs to the pool area and then return to climb back up to the 4floor. We were both using canes and had to sit on several landings before reaching our destination, sweating in 90 degree weather. We called most of the day to complain for ourselves and others. This put a……
“I booked to crash for the night and keep getting to my destination. But there is no reception, everything is through the window. Entire reception is filled with boxes, mentioned complimentary breakfast, but when I checked in, I understood nothing will be as I expected. TV, Microwave, Fridge didnt work. Water dont drain well in the sink, no exhaust. And I saw the railing of the 2nd floor is filled with someone's clothes after washing them. And room smell like someone hasnt been there a week or……
“As soon as we walked it several roaches crawled across our floor. Went to front desk and nobody answered. The furniture was also broken and damaged. And the shower was horrible. Hotel looks nothing like the photos. WILL NOT BE BOOKING AGAIN!!”