Ratings based on 103 Verified Reviews

3.0 out of 5
57% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

Nice hotel Close to blvd Las Vegas

Posted Feb 21, 2017
The recepcionist are really nice Beds comfortable Cleans rooms Laundry room Gym room
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great room, great service, mediocre breakfast.

Posted Feb 13, 2017
Pros: The room was great. The lobby attendant (wish I could remember her name) was excellent.
Cons: Fix the glitch with the room keys. I wish for a better breakfast but if that's all you can offer make sure it is clear on the website.
Location: We were close to the strip about 5 minutes away right next to the Palms Hotel. If I stood outside I could hear the music from the club at the Palms.
From the beginning the service was excellent. The front desk attendant was respectful and kind. Our room was great as well, it provided everything that was promised. I do have two complaints. The first being the breakfast. On the website it stated that a full breakfast was offered which was one of the reasons I chose the hotel. All that the breakfast had was some coffee and some muffins, that's it. That is more of a snack than an actual breakfast if you ask me. We had to go somewhere else for our meal. The second is the room key. The room keys worked once after that first time they would demagnetize and wouldn't work. I had to go down to the lobby several times because I couldn't get into my room. Aside from those glitches the hotel was comfortable and nice, I would go there again as long as the room key situation doesn't happen every time. But overall I had a good experience.
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. We are pleased to know you were satisfied with your room accommodations and the customer service you received, but please accept our apologies that our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunrise, FL

Nice hotel close to the Strip and in quiet locatio

Posted Feb 9, 2017
Pros: The location and the condition of the facilities
Cons: Breakfast is simple and you take it standing or better, take coffee and pastries back to your room. Also, room service is extra
Location: Location is near the Strip so there are plenty of things to enjoy nearby.
I had a good stay overall and found it to have what I needed
Comment from Hotel Management
Feb 15, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad you favored our convenient location and the condition of our hotel. However, please accept our apologies that our grab-and-go breakfast did not meet your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Queen Creek AZ

Close to Gold Coast, Rio, and The Palms.

Posted Jan 18, 2017
Pros: Staff were very courteous, especially the perky blonde.
Cons: The ventilation if you wanted to air out the room
Walking distance to the places. You can walk to where you want to eat, gamble, or just see the places close by. The best part is that you can cook in the rooms if you want. The room we had, had a full size fridge and a Microwave.
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
I appreciate you sharing your comments with us. Your kind comments regarding our staff, the fully equipped kitchen, and our hotel's convenient location are satisfying. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, AZ

Nice Hotel

Posted Dec 5, 2016
Pros: Location
Cons: The room was in need of a good clean! The carpet was peeling away, the desk was dirty. The stove was filthy, thankfully I was not going to be using it
Location: This is right by the Las Vegas Strip & freeway, getting around was very easy.
The hotel is in a convenient area. Close to the strip and freeway. There were no cups in the room, no coffee maker or a hairdryer. Be prepared to bring anything extra you need outside of soap and towels. The TV in the bedroom did not work. The bed did not have a blanket on it, and it was chilly in the bedroom. The heater was in the front room.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

good hotel..20min walk from the strip

Posted Nov 24, 2016
gym doesnt exist (3 machines for cardio) breakfast very poor..all the rest is good
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. Please accept our apologies that our grab-and-go breakfast was not to your liking. Still, it is great to see that your overall stay was much to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1 out of 5
by A verified traveler

did not have the room I booked, very dirty.

Posted Nov 15, 2016
Pros: Nothing they had broken show fixtures door would not shut properly on bathroom. Dirty floor bathroom had mold.
Cons: Dog food was on the ground. The air conditioner was different room bedroom was hot. Fan was loud. Booked a kig on Expedia they said they ran out but they really just gave my room to someone else before I got there. Worst hotel I have ever stayed at stayed at Extended Stays before but never again after this.
Location: This place was way off the strip and we feared for the safety of our car in the parking lot.
3 out of 5
by A verified traveler from Elko, NV

Not exceptable

Posted Nov 14, 2016
Pros: The only part I liked about this hotel was the price range, although as the saying goes-you get what you pay for.
Cons: Not maintained properly. See above in review
Location: Do not gamble so basically nothing to do nearby.
To begin with when I initially made my room reservation and needed to change the dates I was informed that I could not change the dates, the rep told me he would call the motel and ask if I can change my dates, the rep called me back and told me the motel stated that was fine, so after I received my confirmation, the dates were not the dates that I told the rep! I called expedia and was told there was nothing they can do about the mistake. Upon my arrival on Thursday the 9th of November, the front desk was unable to find my reservation, she searched and searched for it, I told her I have a print out of my confirmation and handed it to her, she then told me there is no reservation for me. After that was resolved, I checked into the room, The room stunk like mildew, the carpet and floor were dirty and the walls had "marks" of some sort on the bedroom walls, shiny splattered marks, furniture is outdated and outlet in bedroom is does not work. Basically maintenance in the room I rented needs to be better.
1 out of 5
by A verified traveler

Extended stay should pull their brand

Posted Nov 5, 2016
I expect way more from a branded hotel chain. Room smelled and was dirty. Not a comfortable stay at all. In a city of hospitality and many hotels to choose from this hotel is the worst I have stayed at. Extended stay hurts their brand being associated with this property.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 26, 2016
The hotel is generally OK. However, there was no cup in the room. When I asked for skin lotion, a staff told me that they did not have.