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“Honestly, worst experience I've ever had renting a property. Felt like I got scammed from the start. Arrived at JFK at 3. Still had no address from host. Was about 3:30 & I had to tell the taxi to head to the Upper West Side & I would give him address when I got it. When we finally got a response from "host," it was after 4 on day of check in. Got to address he gave me & it was a completely different property. Neither the host nor the property mgmt company bothered to mention that they changed……

“My child participated in the itheatrics camp, and this location was perfect. He felt safe to walk to rehearsal every day and we could easily walk to shows every night. The location is as described in listing. Small kitchen and living space, but bedroom is large. I felt secure accessing and while inside the building. We saved lots of money having a kitchen available to make simple breakfast and lunch. Every night dinner was out and the food in the area is amazing! There are a ton of laundromats……

“The location is wonderful and the apartment was very clean and quite quiet. The futon is very uncomfortable and not suitable for an adult to use. It is listed as sleeping 5. That’s a big stretch. Communication is very delayed until right before check in. The host was good at responding after that.”

“The location great. Very convenient to upper west side. That was the positive.The negatives- kitchen was not very clean. We ended up using plastic utensils as several forks and knives were dirty.- coffee maker didn’t work- debris on ground of kitchen- the apartment is dark! The pictures are not totally reflective- no AC in the main bedroom. Window AC in the main room- only 1 key!! Not sure how you can sleep 8 people and only have 1 key. That required a lot of juggling- host was somewhat……

“The picture is of the front building & the apartment is in the back of it. So it isn't a street view but it is nice and quiet being in the back building. It is behind a hooka lounge so they can be a little noisey at night. Other than that, i felt safe, it was clean, the host was amazing at communicating and with instructions. The room was nicely stocked with everything you'd need. Stayed 4 days and loved every bit of it. A huge plus was that everything was walking minutes nearby- target, coffee,……

“Das OYO Times Square war der perfekte Ort für meine Reise nach New York zum Jahresende. Die Mitarbeiter waren außergewöhnlich freundlich und zuvorkommend. Ich wünschte wirklich, ich hätte ihnen meine Dankbarkeit dafür ausdrücken können, dass sie meinen kurzen Aufenthalt so angenehm gestaltet haben.”

“Maria war uns eine unglaubliche Hilfe, sie hat unsere Reise unvergesslich und stressfrei gestaltet. Vielen Dank, Maria!”

“The place was in very bad condition. It is an old apartment that needs update, cockroaches, running in the kitchen and the bathroom. Bathroom, caulking, mold everywhere It is not something that I will rent again”