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"Found e good deal on a king room in lower Manhattan. Like most hotels in the area, the room is much smaller than you'd expect anywhere else, but for NYC you can't complain. Room was clean & hotel was safe. King bed was sagging pretty bad in the middle by the head of the bed. You could tell many people have had to sit up in bed and lean against the headboard for where the mattress was worn, but with only one office chair as an alternative, there's not a lot of options. Housekeeping did a great job as well."

"Excellent location, and exceptionally helpful staff. The room was clean and housekeeping came daily. The ride service to the airport was a welcome addition, and cheaper than a cab or Uber/lyft and less hassle than public transport. My only suggestion would be to have coffee/tea available in the lobby. Highly recommend."

"Great stay! Wonderful location!"

"great. my only complaint was no microwave or frig in the room for some reason. that was very inconvenient. "

"Clean room, great customer service!"

"The ambiance is great! However they need more staff during the busiest hours and days the lines are long for a ready made breakfast. I ordered Champagne and strawberries with chocolate and whip cream I waited for over two hours from my scheduled time, I called down to the front desk several times while trying to enjoy our celebration. Very disappointed then magically the phone in our suite stopped working so I had to use my cell phone to call and cancel it. Drinks at both bars were great but be ready to spend. The staff at the restaurant and bar were great! The breakfast was not good however dinner was really nice and the chef came out and greeted us. The suite was lovely and clean, overall the hotel was clean and beautiful. The elevator was chaotic and had a line I want to note this was during Valentines Day weekend and one elevator was out of service so we had one to use to go up. I believe the other was being used for something not sure entirely. The parking garage is within walking distance and the hotel has a discount you can use upon checking out."

"The room is not the same as the picture, very dirty and old rooms…"

"Clean room, friendly staff, awesome location, and comfortable beds! "

"Loved our stay here, had everything we needed and excellent service. "