“Husband and I only stayed for a night but would gladly stay again. Karen and Angie are gracious hosts and have great recs on places to eat and sights to see. Would definitely recommend!”
“My stay at Windward Passage Hotel was extremely disappointing and unacceptable. I am requesting a significant partial refund because the condition of the hotel and lack of service did not match what I paid for.
During my 5-day stay (August 28-September 2nd), I had to change rooms THREE times, which was extremely inconvenient. I also experienced lack of cleanliness through out all of the rooms I was switched to. Photos are attached showing a dirty remote, a moldy/nasty electrical outlet, a dirty……
“**POSSIBLE BED BUG ALERT!!!**The only positive about this place was that it had good amenities and full kitchen, which is why I even give it 2 stars. Everything else was horrible. So basically anything you need, the only point of contact was AI. It keeps telling you it'll "notify the maintenance team" but nothing gets resolved. Any questions I have, it sends me links to websites or FAQ. I didn't get a single assistance for any of the issues or help that I requested except for AI to tell me "it's……
“The views were beautiful and walking distance to town. The room was clean but our room was unfinished. For example, windows with no curtains and a slider that only had a partial curtain and didn’t fully close. The neighbors got a show every night (and not by choice) Also our water was cut off -twice- but they quickly fixed it. The pool area was hit or miss with too many day-passers drowning the vibe.
When you arrive - expect to carry your luggage up two flights of stairs. The food was excellent……