Featured Image Reception Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Room Service - Dining Living Room In-Room Amenity Bathroom Bathroom Bathroom Bathroom Bathroom Bathroom Amenities Bathroom Amenities Fitness Facility Fitness Facility Gym Gym Gym Dining Breakfast Area Breakfast Area Coffee Service Coffee Service Restaurant Food and Drink Hotel Bar Hotel Interior Business Center Interior Detail Interior Detail Interior Detail Hotel Front Hotel Entrance Parking Exterior
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Get an overview of this hotelFamily-friendly Madrid hotel in Retiro, near Prado Museum


This family-friendly hotel is located in the city center, within 1 mi (2 km) of Royal Tapestry Factory, Crystal Palace, and Velazquez Palace. Prado Museum and Reina Sofia Museum are also within 2 mi (3 km).

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and self parking.

Room Amenities

All 114 rooms offer free WiFi, minibars, and plasma TVs. Guests will also find TVs, room service, and pillow menus.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary high-speed wireless Internet access. 5 meeting rooms are available. This family-friendly hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of meeting rooms - 5 
  • Restaurant 
  • Self parking (surcharge) 
  • Total number of rooms - 114 
  • Tours/ticket assistance 
  • Wedding services 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  

Room Amenities

  • Climate control 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Minibar 
  • Pillow menu 
  • Plasma TV 
  • Room service (limited hours) 
  • Television 

Where to Eat

Buffet breakfasts are available for a surcharge between 7 AM and 11 AM on weekdays.

Claridge Cafe-Restaurant - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at noon


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 13.20 per person (approximately)
  • Self parking fee: EUR 17 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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