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CoolRooms Palacio de Atocha

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Outdoor pool
Outdoor pool
Outdoor pool
Signature Suite | Premium bedding, down comforters, memory foam beds, minibar

Overview of CoolRooms Palacio de Atocha

VIP Access

CoolRooms Palacio de Atocha

4.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Calle de Atocha 34, Madrid, Madrid, 28012

Explore the area

  • Popular LocationPuerta del Sol6 min walk
  • Popular LocationPlaza Mayor8 min walk
  • Popular LocationPrado Museum13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

Room options

About this area

Madrid

CoolRooms Palacio de Atocha is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and travelers looking to shop may want to visit Gran Via Street and Preciados Street. Royal Botanical Garden and Madrid Wax Museum are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Lavapies - 3 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 8 min walk
  • Thyssen-Bornemisza National Museum - 10 min walk
  • Prado Museum - 13 min walk

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • Café Central - 2 min walk
  • La Pizzateca - 2 min walk
  • Il Piccolino della Farfalla - 2 min walk
  • Ana la Santa - 2 min walk
  • Lateral Santa Ana - 2 min walk

About this property

CoolRooms Palacio de Atocha

4-star hotel revitalized in 2018 and located near Plaza Mayor
A short walk from Puerta del Sol and Gran Via Street, CoolRooms Palacio de Atocha provides a roundtrip airport shuttle, a poolside bar, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A 24-hour front desk, tour/ticket assistance, and newspapers in the lobby
  • An elevator, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All guestrooms at CoolRooms Palacio de Atocha include thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Memory foam beds, down comforters, and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Couples dining
  • Renovated entire property - January 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on Oct 24, 2022 start from $244.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking at CoolRooms Palacio de Atocha?

Self parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Check-out is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per person applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Lavapies, Puerta del Sol, and Plaza Mayor. Gran Via Street and Prado Museum are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 444 out of 491 reviews
5 - Excellent 90%
Rating 4 - Good. 38 out of 491 reviews
4 - Good 8%
Rating 3 - Okay. 4 out of 491 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 491 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 491 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

samvel
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow wow we stayed at Cool Rooms for 3 nights and it was the best experience, their rooms is extra huge literally presidential suites, super clean and service is the best! Joe was very helpful just like everyone else there very friendly nice and professional. Every time I called for something they was at my door in one minute literally that fast. we’re planning to come back again and I highly recommend this place, treat yourself with VIP experience you will love it.
Stayed 3 nights in Sep 2022

5/5 Excellent

Fatema, Oakville
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a junior suite and it was amazing, staff was very friendly, pleasant and helpful and location was superb, was close to everything like walking distance from all the main attractions in Madrid. Well done CoolRooms, definitely recommend
Stayed 2 nights in Sep 2022

4/5 Good

li
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building nicely converted into modern hotel with 5 stars decor, quiet room facing the courtyard which avoids all the noises in downtown core, very friendly staff in the hotel, highly recommended
Stayed 3 nights in Sep 2022

5/5 Excellent

Sean
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in all departments. Restaurant was very good. Very quiet for city centre hotel. An oasis in Madrid. Would definitely stay again.
Stayed 2 nights in Sep 2022

5/5 Excellent

graeme
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, welcoming staff and great hotel
Stayed 1 night in Sep 2022

5/5 Excellent

Nan Sook
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service from all of the staff and the massive rooms were very clean with nice beddings. I would stay here again.
Stayed 1 night in Sep 2022

5/5 Excellent

Christina
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is amazing. Super beautiful rooms all the little touches, 5 stars all the way, staff are incredible friendly & happy. Food was great, loved the pool & pool side deck. Bed is incredibly comfortable. Clean which is important! Housekeeping does a great job. Highly recommend.
Stayed 3 nights in Sep 2022

5/5 Excellent

janet
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous rooms. Loved the pool/patio. Very attentive, well-trained staff. Could have stayed a month!
Stayed 2 nights in Sep 2022

5/5 Excellent

janet
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the high ceilings and generous room size. Perfect location.
Stayed 1 night in Sep 2022

5/5 Excellent

Christiana
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front staff who were very welcoming with a very early check in, tour and orientation to the city. Staff were quickly responsive to all our needs. Great location, huge stylishly decorated room that was comfortable and quiet. A perfect stay.
Stayed 4 nights in Aug 2022