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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

3.9 out of 5 Good
583 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Breakfast Available
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationCasino de Madrid1 min walk
Popular LocationTeatro Alcazar1 min walk
Popular LocationTourist Information Center1 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)28 min drive

Choose dates to view prices

  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsStandard Double Room
  • Quadruple Room

    4.8/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds and 1 Twin Bunk Bed
    More detailsQuadruple Room
  • Triple Room

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsTriple Room
  • Small Room, Interior View

    3.8/5 guest room rating

    Room amenities

    • 139 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSmall Room, Interior View
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double Room

About this area

Madrid

Located in Madrid, Petit Palace Alcalá is in the city center and near a metro station. Sala Alcala 31 and San Fernando Royal Academy of Fine Arts are cultural highlights, and some of the area's notable landmarks include Edificio Grassy and Fountain of Neptune. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Our guests love the hotel's location for the sightseeing.

Visit our Madrid travel guide
Map
Popular Location

What's nearby

  • Casino de Madrid - 1 min walk
  • Sala Alcala 31 - 1 min walk
  • Teatro Alcazar - 1 min walk
  • Tourist Information Center - 1 min walk
  • San Fernando Royal Academy of Fine Arts - 2 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • La Gloria de Montera - 3 min walk
  • Museo Chicote - 3 min walk
  • Petit Comité - 3 min walk
  • Bambú Box - 3 min walk
  • Mercado de la Reina - 3 min walk

About this property

Petit Palace Alcalá

4-star Madrid hotel in Centro, walk to Gran Via Street
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 58 rooms boast tablet computers and offer free WiFi and Smart TVs. Other amenities available to guests include free wired Internet, minibars, and room service.
Petit Palace Alcalá offers 58 air-conditioned accommodations with tablet computers and minibars. Smart televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Discounted parking nearby

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 9 for adults and EUR 9 for children
  • Room service available

Things to do

  • Free bicycle rentals

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower

Entertainment

  • Digital channels
  • Smart TV
  • Tablet computer

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 9 for adults and EUR 9 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Petit Palace Alcalá and receive a full refund?
Yes, Petit Palace Alcalá offers free cancellation on select room rates, because flexibility matters! Please refer to Petit Palace Alcalá cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Petit Palace Alcalá?
As of Aug 13, 2020, prices found for a 1-night stay for 2 adults at Petit Palace Alcalá on Aug 19, 2020 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Petit Palace Alcalá pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at Petit Palace Alcalá?
Check-in is from 2 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Petit Palace Alcalá?
Check-out is at noon.
Where is this hotel located?
Located in Centro, this hotel is steps from Casino de Madrid, Sala Alcala 31, and Tourist Information Center. San Fernando Royal Academy of Fine Arts and Real Casa de la Aduana are also within 5 minutes. Sevilla Station is only a 2-minute walk and Gran Via Station is 4 minutes.

Guest reviews

Overall score and ratings for Petit Palace Alcalá

3.9
Good
583 reviews
5 - Excellent
185
4 - Good
255
3 - Okay
84
2 - Mediocre
38
1 - Poor
21
4.1
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.9
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gat staff, awesome location. Walking distance to everything!!

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is great and the staff was very helpful and friendly! And they help us with everything that we asked.

Stayed 8 nights in Jan 2020
4.0 out of 5 Good
    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 10 nights in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019