Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

nice hotel bad service.

Posted Aug 4, 2015
Pros: location
Cons: service
no towels in the pool, no enough towels in the room, I stayed 5 days, and I could not get coffee in the room,
4 out of 5
Recommended
for Everyone
by A verified traveler

La mejor vista de Mazatlan

Posted Jul 31, 2015
Buen hotel frente a Malecón y la playa, excelente atención y alimentos del restaurante, el resto del personal un poco cansados ...
2 out of 5
by A verified traveler

buena ubicacion

Posted Jul 29, 2015
Pros: la vista al mar.
Cons: si, remodelando
Location: buena comida, actividades acuaticas divertidas, buena musica de banda.
mal. habitacion sucia, ropa de cama sucia, baños malolientes, elevador descompuesto.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel frente a la playa.

Posted Jul 16, 2015
Estuve una noche muy agradable. El desayuno esta muy variado y sabroso.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the ocean-front (but not beach-front

Posted Jul 4, 2015
Pros: The breakfasts are good, the overall facilities are good(in spite of 70 yrs old
Cons: The whole operation seems to use an obsolete customer-service model, in which the customer has to accommodate and made the effort instead of the rever
Location: The location is nice, w/ cultural, nightlife, food, etc very close. The beach is not close.
Overall good but a few things: Expedia's description listed "direct access to private beach". NOT. The hotel has not direct access to any beach since it is across the street from the coast, and it's all a rocky coastline there. The closest "OK" beach is about 200 yards away, and the nice beaches are a 15 minute ride away.
5 out of 5
Recommended
for Everyone
by A verified traveler from colima

muy bueno por la ubicacion y trato amable con exc

Posted Jun 14, 2015
Pros: si
Cons: si, pero que se mantenga en este nivel es muy bueno.
Location: plaza machado buen sitio de interes.
excelente trato del personal del hotel.y muy buena buena la posicion ya que te queda todo cerca en la parte vieja del mazatlan antiguo.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice classic hotel

Posted Jun 4, 2015
Pros: Location, no crowds, helpful staff.
Cons: Amenities are very basic and the hotel is austere overall. Cheaper, fancier hotels can be found.
Location: Hotel is located in the beautiful old town. The main square, plaza Machado is only a few blocks, and it is full of great bars. A must visit.
This is perhaps the first hotel in Mazatlan, and it was indeed its first skyscraper in the early 40s. Thus, the building feels a bit antiquated, but renovations have left it contemporary. Elevators are TINY and very noisy, typical of their time, I guess. Front desk personnel is friendly, very accommodative. Restaurant waiters are ok. Breakfast there is usually included in your booking: buffet style but don't expect wide selection nor great taste. Remember this is a far from the prime tourist area hotel, so there are no crowds usually. The hotel is part of the old town itself, so it is a very convenient location if you wish to explore this part of town (which I highly recommend) instead of the tourist hot spots. Beach in front must be avoided, as sewage pipes (or what looks like one) ends up there for some reason. Try instead the rooftop pool (be early and secure a spot, as it is also VERY SMALL), it has gorgeous views, and I really mean it.
4 out of 5
Recommended
for Couples
by Wendy M from BC

Best Western Freeman, Zacatecas

Posted May 31, 2015 on Hotels
Beautiful hotel. A little uncomfortable if you are claustrophobic as the windows in the room face inward. Using the car park is quite the experience, however, it is very secure.
4 out of 5
Recommended
for Couples
by Luis Carlos from Lerdo Dgo.

Es buen hotel recomendable

Posted May 22, 2015 on Hotels
Buenas instalaciones, buen buffete de desayuno, respondieron muy bien a todas las preguntas en general, solo el servicio de limpieza es muy tardado y no te llevan toallas temprano
5 out of 5
Recommended
for Getaway With Friends
by Mary from St. Paul Minnesota

Lovely Mazetlan Getaway

Posted May 19, 2015 on Hotels
Wonderful maid staff great breakfast Excellent view wonderful holiday Thank You