Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Fort Worth, Texas

Very nice hotel overlooking the beach/water

Posted Nov 13, 2015
Pros: See above
Cons: Nothing.
Location: Great location. Walking distance to many things, shopping, restaurants.
Convenient, clean, hotel staff pleasant, food good, beautiful views. At night, there is a lot of noise on the street and sidewalk. Wish this could be shut down at an earlier hour for a good night's sleep. Skate boarders are very noisy!!
5 out of 5
for Everyone
by A verified traveler from Saginaw, Mn

Very Pleased!

Posted Nov 8, 2015
Pros: Room views, breakfast buffet, pool area, all the staff.
Cons: improved internet, more towels for pool area.
Location: Right on the Malecon, walk to the mercado, Plaza Machado, many fnatastic restaurants within minutes.
We chose the Posada Freeman more on location than anything and with the room you get a free breakfast at the buffet so we thought why not coffee and breakfast with the room for 8 nights even if we eat 1/2 our breakfasts there that still helps reduce the cost of the room. Well the breakfast buffet is fantastic as we did not even think of going anywhere else in spite of the fact that there are so many great restaurants so close by. The room we had did not have a balcony but the view was magnificent with 2 queen beds and more than adequate bathroom/shower. Most of the TV channels were in spanish but the one english channel was the NFL channel so that was fine for me. For most of the week we had the pool at the top of the hotel to ourselves except at sunset where you will not find a better location to view the sunset. The staff in the hotel could not do any more to please us than they did. Restaurant staff is exceptional. We will definitely stay here again.
2 out of 5
by A verified traveler from Melbourne Australia

Not even the second best western

Posted Oct 9, 2015
Pros: Breakfast, some of the staff
Cons: Fix the elevator. It is absolutely unsafe and the noise is intolerable
Location: Seashore, beach, old town
I had been staying at a hotel on the same road, across from the same ocean with the same view, for half as much. My traveling friend arrived and wanted to stay in Best Western, so I moved hotels. I figured it might be a bit of lux before doing some more rugged traveling. It was a mistake. The lift in the hotel is a nightmare. It makes very loud noises, and, worse, it makes two very rough clunks before it stops, almost making me fall. It does this every time. I was on the 8th floor and it turns out the elevator mechanical room is on the ninth. The clunk stop of the elevator makes a clunky grinding sound from the 9th floor, and it starts 1st thing in to morning. That is the end of sleeping. I had 3 pieces of very casual travel clothes laundered and it cost $17 US. One pair of the pants came back stained. I complained to no avail. I asked to leave a small carry on bag with them while I traveled for a week, and I was told I could only leave it for 5 days. The staff was mostly quite nice and helpful, with a couple of exceptions. The breakfast is fairly good. The second room I stayed in, on the 3rd floor, was quiet enough. The "swimming pool" is tiny and shallow and you have to go up 3 flights of stairs with no elevator to get to the pool (elevator goes to the 9th floor, then it is 3 flights up stairs), not worth the effort.
3 out of 5
for Everyone
by A verified traveler from Tamaulipas

Hotel Centrico con servicios básicos

Posted Oct 8, 2015
Pros: No creo que pase por gustarme, solo es funcional.
Cons: Tal vez, sin embargo mucho pasa por las características de la construcción.
Location: El lugar como señale tiene vistas magnificas al mar y sus alrededores, esta cerca del área portuaria y tiene fácil acceso al centro histórico,
Estimo que como cualquier vacacionista que aspira a un descanso en destino de playa, el hotel carece de ventajas tales como un área cercana de playa o un área de piscina confortable, sin embargo, si la expectativa es una vista envidiable y un acceso rápido al centro histórico de la ciudad, este hotel es el indicado. Su servicios son básicos, no hay lujos ni grandes comodidades, las habitaciones son muy estándar y el área del baño es reducida. Sus camas son algo incomodas y el televisor no es muy grande. En tanto el personal es servicial y la ubicación del hotel compensa algo de lo antes señalado.
4 out of 5
for Everyone
by A verified traveler from Chicago, IL

Nice hotel close to the beach.

Posted Oct 6, 2015
The rooms were clean, breakfast was good, staff was friendly.
2 out of 5
by A verified traveler from USA


Posted Sep 1, 2015
Pros: I really do like the location, I like staying close to downtown and the original beach attraction.
Cons: The breakfast needs great improvement.
the hotel was not what I expected and I was a little disappointed. being from Mazatlan I have known about this hotel since the 1960's and at the time it was one of the best.
4 out of 5
for Families
by LAURA from D.F

Posted Aug 29, 2015 on Hotels
El hotel es un hotel antiguo remodelado, tiene bonita vista esta frente al malecón y se ve toda la bahía desde el área de la alberca que está en el último piso, el desayuno está aceptable, y su ubicación cerca del centro permite conocer fácilmente estas áreas. El trato del personal es amable.
5 out of 5
for Families
by Ruben from Saltillo, Coahuila

Buena estancia.

Posted Aug 15, 2015 on Hotels
La habitacion estuvo excelente, limpia y con todos los servicios bien. Hotel con muy buena ubicacion y cerca del centro de Mazatlan. Muy buena vista desde la piscina ubicada en el ultimo piso del hotel. Servicio de Desayuno muy bueno y bien coordinado.
2 out of 5
by A verified traveler

nice hotel bad service.

Posted Aug 4, 2015
Pros: location
Cons: service
no towels in the pool, no enough towels in the room, I stayed 5 days, and I could not get coffee in the room,
4 out of 5
for Everyone
by A verified traveler

La mejor vista de Mazatlan

Posted Jul 31, 2015
Buen hotel frente a Malecón y la playa, excelente atención y alimentos del restaurante, el resto del personal un poco cansados ...