Convenient and comfortable
Posted Aug 4, 2016 on Hotels
I booked a room at Don Pelayo very last minute and didn't read the reviews beforehand. When I did read them I expected the worst and almost cancelled. Overall this was a great experience. The only downsides to the hotel experience was, first, the very slow check in process. I feel this could easily be avoided if someone from the staff walked down the line of costumers and double checked they have all their required information ready to speed up the process once it's their turn. Also, the staff could use classes on manners and how to make people feel more welcome. Last complaint is for a double bed room with a sofabed (obviously more than 3 people in it) there was one regularly sized towel and a small mat size towel which was definitely needed because our bathroom floor was still wet when my family and I walked in. Aside from those 3 things, I loved the location, the view from the balcony, the pool area which was definitely bigger than most hotels I saw during my trip. I also loved the size of the room and how accessible all the restaurants, shopping centers and attractions were from our hotel. Some reviews said there wasn't access to the beach but in reality you just have to walk a little further down where it's safer due to waves or jellyfish warning flags. It was honestly no big deal. Definitely would stay again for the price I paid and experience.