Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from San Diego, CA. USA

Outstanding Service

Posted Oct 17, 2016
Pros: The wait staff was very accommodating and always helpful.
Cons: They were doing construction in the building next to us and worked from sun rise to sun set. I think they should be done in a few weeks.
Location: Walmart is about a 10 minute cab ride, silver stand is about 20 mins away and airport is 35 mins away. Nothing close
Stayed in the Tower D in a one bedroom suite on the second floor. Very comfortable and spacious. They have all the comforts of home like dishes, plates and silverware but don't have salt and pepper and shampoo so if you need those while you are there, you can pick them up from the little market they have on the property. This condo is about a 35 minute drive from the airport and about 20 minutes from the silver strand with shops. There really isn't anything within walking distance from this place but you don't need to go anywhere else because the wait staff is phenomenal and so is the food at the Palapa Bar and Grill. Sitting by the pool for the two happy hours is fantastic 12-2 and 4-6. Don't miss the 2 for 1 drinks during those time slots.
5 out of 5
by A verified traveler from Ciudad de México

Hotel con un servicio extraordinario

Posted Aug 23, 2016
Pros: Servicio, comida, instalaciones, muchas actividades para los niños
Location: Lindas playas, pesca de altura muy buena, paseos por el centro de la ciudad, etc.
Hotel único en su clase. El personal se esmera en leerte los deseos en tus ojos y hacerte sentir como en casa. Desde que pisas las instalaciones, te relajas de inmediato porque ya sabes como vas a pasar tu estancia. Llevo 16 años viniendo casi cada año, en ocasiones hemos venido 2 veces por año. Unico contra: La estadía pasa demasiado rápido porque la pasas tan bien!
5 out of 5
by victor manuel from Lerdo durango

Mis vacaciones relajantes

Posted Jul 11, 2016 on Hotels
De maravilla y relajante y es un lugar muy hermoso
5 out of 5
by Juan Jose from Sinaloa

Ambiente sano y agradable. Personal cordial

Posted Mar 28, 2016 on Hotels
Muy buen hospedaje, todo excelente muy amigable el personal, las instalaciones comunes excelentes, la limpieza en áreas comunes impecable, tienen actividades diarias para toda la familia, la vegetación en muy buen estado, toda la relajación satisfactoria, el único detalle es que los huéspedes separan camastros y no los utilizan en todo el día, aun así cuando hay letreros que dicen que sol 1hr se pueden apartar. Las habitaciones están un poco anticuadas, pero creo que les están actualizando poco a poco, pero no dejan de ser acogedoras.
5 out of 5
by A verified traveler

Muy recomendado

Posted Mar 27, 2016 on Hotels
Muy bien, tiene todos los servicios sin salir del hotel
5 out of 5
by A verified traveler

exelente hotel para familia

Posted Mar 9, 2016 on Hotels
exelente hotel para pasarlo en familia
4 out of 5
by Francisco from California

Nice place with nice people

Posted Jul 9, 2015 on Hotels
10, 10, 10
4 out of 5
by louise from Montréal

Vacances idéales si vous cherchez le repos

Posted Mar 10, 2015 on Hotels
Endroit magnifique. Les jardins sont incomparables. Les arbustes en fleur sont taillés au couteau. Les appartements très bien entretenus et confortables. La plage bien aménagée. Beaucoup de chaises longues et de parasols que le personnel viendra déplacer si besoin. Beaucoup d'activités pour tousles âges. Cependant très dispendieux si non membre. C'est la raison pour laquelle je n'y reviendrai pas.
5 out of 5
by Mario M.

Excellent Hotel!

Posted Feb 28, 2015 on Orbitz
We enjoyed the large bedrooms, fully equipped kitchen and all ammenities... Location is fine if you want to be away from the city... a bit far if you want to go to the city frequently....
3 out of 5
by A verified traveler

Somewhat tired hotel, average for Mazatlan

Posted Oct 6, 2014
Pros: location, value. restaurant was nice
Cons: the furnishings and fixtures definitely show wear. 'no beach' is a real disappointment--swimming at the hotel would be dangerous.
Location: close to city restaurants and shopping
the hotel is spacious and the location is good, but if yo're looking for a luxury experience y American standards, look elsewhere. I have stayed in several Mazatlan hotels and the general rule is that the maintenance and cleanliness is at a high local standard, less than what we'd expect in the US. If you're OK with that then fine. Most of the hotel beaches in Mazatlan have been swept away with a recent storm. this hotel has ero beach now, and there used to be about 30 feet of gorgeous sand.