Ratings based on 1,338 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
62% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from BATON ROUGE LA

NASTY ROOM

Posted Jul 27, 2016
Room was nothing like pictures, Sheetrock was poorly repaired, shower grout was poorly repaired, carpet stained, we stayed on the 10thfloor and when we checked out, we had to carry luggage down because elevator didn't work
2 out of 5
by A verified traveler

This hotel is why we use Air BnB more and more.

Posted Jul 27, 2016
Elevators broke down on several occasions on our 3 night stay but yet they still put our room on the 10th floor. There was an option to have my 70 year old mom walk up 10 flights of stairs or get in an employees car and they would drive us up to the 7th floor and we could take the stairs the rest of the way! Hair dryer was broke in the room. Called down three different times for a new one throughout the day. Finally was told that evening they couldn't find another one. The room was pretty clean and we had plenty of towels. The pool was disgusting and had mold all over the pool deck. Continental breakfast was not to be desired but when are they ever. The staff was very friendly. Wouldn't recommend this hotel although it is downtown Memphis and I am not sure that the quality is any different at another hotel downtown. Would Not stay here again.
4 out of 5
by A verified traveler from Albany, NY

Good location.

Posted Jul 26, 2016
Hotel was OK given the affordable rates. Located close to the Peabody and points of interest.
2 out of 5
by A verified traveler from TX

Good location but...

Posted Jul 25, 2016
Air conditioning was more like a fan. Beds were small. One bed had a piece of metal sticking out from underneath that wounded half the family. Rooms were just very old and outdated. Elevator was super slow. The staff was fine, not their fault. Close to Beale Street.
3 out of 5
by A verified traveler from Clearwater, FL

Clean

Posted May 17, 2016
Elevators are god awful slow Hotel clean Staff very nice Old building
3 out of 5
by A verified traveler

Posted May 2, 2016
Good location in the center, within walking distance to many attractions. More for backpackers...
2 out of 5
by A verified traveler from wisconsin

Terrible

Posted May 2, 2016
Just a bad hotel and dealing with expedia. Never again
4 out of 5
by Stig-Gøran

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
2 out of 5
by bernhard

Posted Apr 27, 2016 on Hotels
no hot water
2 out of 5
by A verified traveler

Posted Apr 22, 2016 on Hotels
Someone broke into my truck by breaking out driver's window while security was on duty in the parking garage