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Aparthotel

CASA NOU

4.0 star property
Central Mexico City aparthotel connected to a rail/subway station, steps from Blackberry Auditorium

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Photo gallery for CASA NOU

Exterior
Reception
Reception
Deluxe Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Executive Suite | Private kitchen | Mini-fridge, microwave, oven, cookware/dishes/utensils

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Free WiFi

Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

Highlights

Separate dining area
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Fan
Private bathroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite

Highlights

Separate dining area
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Fan
Private bathroom
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite

Highlights

Separate dining area
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Fan
Private bathroom
  • 754 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite

Highlights

Separate dining area
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Fan
Private bathroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Suite

Highlights

Separate dining area
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Fan
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
66 Culiacan Hipódromo, Mexico City, CDMX, 06100

What's nearby

  • Blackberry Auditorium - 2 min walk - 0.1 miles
  • World Trade Center Mexico City - 17 min walk - 0.9 miles
  • Paseo de la Reforma - 3 min drive - 1.4 miles
  • Angel of Independence Monument - 3 min drive - 2.1 miles
  • Zócalo - 7 min drive - 4.0 miles

Getting around

  • Chilpancingo Station - 3 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Las Alitas - ‬1 min walk
  • ‪Jac's Café Restaurante - ‬2 min walk
  • ‪Taquearte - ‬2 min walk
  • ‪Cassava Roots Condesa Tlaxcala - ‬2 min walk
  • ‪Shaktea Casa de Té - ‬1 min walk

About this property

CASA NOU

Central Mexico City aparthotel connected to a rail/subway station, steps from Blackberry Auditorium
This smoke-free aparthotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding, and free tea bags/instant coffee. Change of towels is available on request.
CASA NOU offers 30 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 40-inch smart TV with premium cable channels

Comfort

  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

CASA NOU Aparthotel
CASA NOU Mexico City
CASA NOU Aparthotel Mexico City

Frequently asked questions

Is CASA NOU pet-friendly?

No, only service animals are welcome at the property.

How much is parking at CASA NOU?

This property doesn't offer parking.

What time is check-in at CASA NOU?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at CASA NOU?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is CASA NOU located?

Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes.

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CASA NOU Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 97 reviews
Rating 8 - Good. 24 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 7 out of 97 reviews
Rating 2 - Terrible. 4 out of 97 reviews

8.6/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Ann

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Stayed 3 nights in May 2025

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay
Stayed 3 nights in May 2025

8/10 Good

Ashley

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Gilberto M

Liked: Cleanliness, property conditions & facilities, communication
Ok
Stayed 2 nights in Apr 2025

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
Stayed 4 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, communication
Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers.
Stayed 6 nights in Sep 2024

2/10 Terrible

Jafeth

Disliked: Cleanliness, amenities
The shower would flood and the towels and bedding had a very bad smell
Stayed 2 nights in Jan 2025

10/10 Excellent

Marleni

Liked: Cleanliness, amenities, communication
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Stayed 5 nights in Feb 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, room comfort, communication

It is nothing like advertised!

The rooms look nothing like on the pictures and they are tiny, the sizes advertised are complete fantasies. The rooms are in bad condition, the sink was clogged, the mirror lamp was falling apart. You cannot enter the place yourself, so at night you are not supposed to enter or leave to let the doorman sleep. We had a look at the room we booked and then we went somewhere else. No idea where the good ratings are coming from.
Stayed 3 nights in Mar 2025

2/10 Terrible

matthew

Disliked: Cleanliness, room comfort, communication

Disgusting dirty misrepresentation.

Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril.
Stayed 7 nights in Nov 2024

4/10 Poor

Flavien

Disliked: Room comfort, communication

No windows! Possibly illegal hotel

I spent 2 nights in this building. In summary: to avoid at all cost. - no windows to the outside in the room, no light of day: it is a fully closed environment. You can open an internal window but people taking the elevator then see your room. And still no daylight. Seems to be the case for all rooms I was told. Also no A/C so it feels suffocating - no outside sign in the street. That's why I am not even sure they are a registered hotel. I asked to see their license and they couldn't show it to me. - quite noisy - as the elevator is immediately in front of the room - terrible service: they do not answer the messages. Plus the receptionist was angry at me because he didn't hear the bell and said I was making too much noise for him to come open the door. - extremely expensive for what it is. I asked for a partial refund and they just denied it. - very little equipment (no iron in the room, no pan, no water boiler, very few places to store clothes and things) - I don't see how you are supposed to spend months there - they don't replenish anything when making the room, they essentially do the bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto me encantó lo recomiendo al 100 %
Stayed 3 nights in Mar 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Se escucha un poco de ruido de la genere que está en los espacios pero, nada excesivo. El lugar está muy bonito, cómodo, acogedor y te puedes trasaldar sin problemas. Totalmente recomendable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Los

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ivan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Al llegar nos asignaron una habitación estándar (inferior a la reservada y pagada) les notifique y me reasignaron otra habitación (sabían lo que habian hecho y trataron de engañarnos). Esto paso aproximadamente 4 p.m. después, salimos a pasear y al regresar nos notificaron que solo en nuestra habitación se había ido la luz y que por favor tomaramos nuestras pertenencias y nos reasignaron otra habitación. Recordando que pague una habitación deluxe y nos cambiaron 2 veces de habitación. No nos proporcionaron una lampara para apoyarnos en tomar todas nuestras pertencias. Lo que provoco que mi esposa se pegara con una mesa pequeña negra (evidentemente no se veía) una vez instalados el hostes fue a perdirnos que nos callaramos (evidentemente no lo dejabamos dormir porque estaba a unos metros durmiendo en un sillón) y para finalizar no hubo Internet toda la mañana. Me parece un robo por parte de casa Nou.
Stayed 1 night in Jun 2025

8/10 Good

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Colocar aire acondicionador
Stayed 1 night in May 2025

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
La atención de Lilia y Gregorio desde que llegas, muy cordiales, alegres y empáticos
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2025

4/10 Poor

Yanib

Disliked: Room comfort
Se escucha mucho ruido, no se descansa. iniciaron a pintar los pasillos a las 7am haciendo mucho ruido. Hay personal de apoyo (serviciales) pero no un recepcionista como tal que solucione, las almohadas durísimas, falta luz en la habitación y conectores.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, communication
Stayed 1 night in Apr 2025

6/10 Okay

Alejandro

Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ervin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar, solo recomendaría mejorar el internet ya que fue terrible y no podía conectarme a este ya que su red fallaba, de ahí un excelente personal, el lugar súper tranquilo y accesible, volvería sin dudarlo
Stayed 3 nights in Apr 2025

8/10 Good

Enrique

Stayed 1 night in Feb 2025