- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very funky hotel with great staff - just what i like
Book online or call:1-800-238-0767
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The location is very good as this property is very close to the beach and the larger hotels like the SLS and Delano. I found the staff at the hotel to be unprofessional and uncaring as I asked a gentleman in the front office to change my room because I didn't like it. They said they had nothing for the day but, they'll follow up with me tomorrow. They never did. The same gentleman, when I was checking in, did not explain anything about the property or the amenities and I did not find out that the Shelbourne hotel's beach club can be used until the last day of my stay. I think the hotel needs to find better professionals to represent itself as this is part of the Hilton hotels and I really expected better service.